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Forum Discussion
davenicsnr
Feb 10, 2021Aspirant
cannot connect second extender ac750 to network
Tried to connect with simple wps set up but failed. So followed previous extender connection instructions and used ethernet cable between extender & laptop. First effort failed part way through pro...
- Feb 12, 2021
If you didn't reset the original it should connect. But you can always try rerunning setup on it
plemans
Feb 11, 2021Guru - Experienced User
You were able to hardwire into it and go through the setup using the installation assistant?
Is that correct?
What authentication problems are you getting?
davenicsnr
Feb 11, 2021Aspirant
yes I connected an ethernet cable.
1st floor extender N300 is showing authentification error. New ac750 extender no wps but can access internet.
- plemansFeb 11, 2021Guru - Experienced User
what authentication error?
Did you try a different browser/pc for setup?
- davenicsnrFeb 11, 2021Aspirant
All I can tell you is authentification error shows on both extenders - it doesnt give a description of what it meanes. The router maybe doesnt like 2 extenders
Also problem seems to be linked with 2.4GHz band.
I can connect to the internet when 5GHz band is selected on ac750 - 0DF9A3_5GEXT
I used the same browser ms edge for the set up.
Is it possible by having to revisit the gene several times something could be corrupted?
Are you able to check from your end
Can everything be cleaned out and started again?
- plemansFeb 11, 2021Guru - Experienced User
Looks like you're not the only one with issues adding extenders to that router.