- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: loss of signal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
loss of signal
We lose our signal (cable) 3 or 4 times a day. I remove the power supply to the router and it will reset. I don't know or how to tell if I have a problem with the router or the incoming signal? Is there a way I can determine which (if either) is the problem? When I say we lose signal I mean the computer and TV's go off and say no signal and the computer says ( no internet). They will be ok for a while after reset and then it has to be done again. Can someone give me advice on what might be the problem? Thank you in advance for your help.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: loss of signal
If you take a screen snip of the cable connections page and the event logs, that helps us to check the line.
https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more