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I purchased a router for my parents. I helped them set it up and registered it for them. They ended up not using it and gave it back to me. I'd like to use it now and need to register it for myself. Tried to and of course it said it was already registered and to email netgear. I can't find an email address. Any help would be much appreciated .
you didn't put what model but if you go to netgear.com/support/ you can type in the model number and it'll give you install instructions, firmware, and manuals you can utilize for setup.
I get an error message "wifi doesn't have a valid IP address" and none of my wifi devices (phone, tablets, laptop, etc.) are able to connect via the router. I did the ipconfig commands on my computer and I get an IP address. Thought that I needed to have it registered to clear up this issue. But you are saying that's not necessarily true.
"AC1750" is a speed, not a model number. Look at the product label.
> Model: R6400|AC1750 Smart WiFi Router
Is that accurate? Not an R6400v2? Look at the product label.
> [...] They ended up not using it and gave it back to me. [...]
Did they (or anyone) play with its settings? If so, then a settings reset would probably be a good way to start.
Visit http://netgear.com/support , put in your (actual) model number, and look for Documentation. Get the User Manual. Look for the LED descriptions and "Troubleshoot". Look for "reset". Further reading might be helpful, too.
> [...] I did the ipconfig commands on my computer [...]
That could mean almost anything. As usual, showing actual actions (commands) with their actual results (error messages, LED indicators, ...) can be more helpful than vague descriptions or interpretations.
> [...] and I get an IP address. [...]
Which one?
> [...] Thought that I needed to have it registered to clear up this > issue. But you are saying that's not necessarily true.
Read the User Manual. Does it mention registration?
> [...] none of my wifi devices (phone, tablets, laptop, etc.) are able > to connect via the router. [...]
What about wired devices? "not able" is not a useful problem description. It does not say what you did. It does not say what happened when you did it. See "As usual, [...]", above.
