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Before I start is is not the Pro SAFE Plus, Just the ProSafe.
I have connected it up to the home router and then set up my Sonos system. Once it was set up it was workig. Then it suddnely drops. I even then tried connecting my laptop into it but don't get a connection to the internet when i did before.
Sorry for the confusion but if the switch is the GS116 not the GS116E (Plus version) is an unmanaged switch so you can't manage it.
What I recommend is to try to isolate the network, just plug the switch the router an to the computer and see if you can get internet. It's likely that some of the new devices will be acting as DHCP server and will break the internet connectivity.
Please only connect your laptop to GS116, and do factory default on the front panel of GS116, due to does not connect to DHCP Server, GS116 will use the default ip address: 192.168.0.239.
You can set your laptop ip address as 192.168.0.x. Then you can connect to GS116 and ping ok. Please make sure your switch and laptop have the same subnet.
Sorry for the confusion but if the switch is the GS116 not the GS116E (Plus version) is an unmanaged switch so you can't manage it.
What I recommend is to try to isolate the network, just plug the switch the router an to the computer and see if you can get internet. It's likely that some of the new devices will be acting as DHCP server and will break the internet connectivity.
