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2019-01-29
12:28 PM
2019-01-29
12:28 PM
Front LED's not working
I need some advice.
I bought this switch some days ago and just started testing it. When powering on the device I noticed that none of the LED's on the front panel are working (not even the power LED). I can access the management page just fine and when I connect some devices to the switch I can also access them. Only the front panel LED's are not working.
Is this a setting or is there something wrong with my device?
Model: GS724TP|ProSAFE 24-port Gigabit Smart Switches with PoE
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2019-01-31
02:29 PM
2019-01-31
02:29 PM
Re: Front LED's not working
Hi Dutchmania,
Welcome to our community!
It seems that the front LEDs of your switch is not working. I suggest, you return the device to the store so that it will be replace immediately. This is already a hardware issue and factory defect if it is a brand new device.
Regards,
Message 2 of 2