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Re: GS724Tv4 two times registered in my account

Warkiller102
Initiate

GS724Tv4 two times registered in my account

Hello,

 

I have just registered my new GS724Tv4 switch, on the my.netgear.com site, unfortunately, it is now added twice.

Is there a way to delete one of the two (identical)?

 

Best regards
Warkiller102

Message 1 of 5

Accepted Solutions
JohnRo
NETGEAR Employee Retired

Re: GS724Tv4 two times registered in my account

Hello Warkiller102 and Tmaster100, 

 

Welcome to the community! 

 

Just had some issues deleting them but I'll update you as soon as it's done. The system don't usually allow duplicate registration but there was a minor error. I'll update this thread as soon as it is fixed. 

 

Thanks, 

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Message 3 of 5

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Tmaster100
Aspirant

Re: GS724Tv4 two times registered in my account

Mine has done the same. 

Message 2 of 5
JohnRo
NETGEAR Employee Retired

Re: GS724Tv4 two times registered in my account

Hello Warkiller102 and Tmaster100, 

 

Welcome to the community! 

 

Just had some issues deleting them but I'll update you as soon as it's done. The system don't usually allow duplicate registration but there was a minor error. I'll update this thread as soon as it is fixed. 

 

Thanks, 

Message 3 of 5
Warkiller102
Initiate

Re: GS724Tv4 two times registered in my account

Hello JohnRo,

 

thank you for the quick reply and deletion. 🙂

 

Best regards
Warkiller102

Message 4 of 5
JohnRo
NETGEAR Employee Retired

Re: GS724Tv4 two times registered in my account

Hi Warkiller102, 

 

You're welcome! I have checked your profile and it is cleared now. @Tmaster100 still working on your registration issue, I have requested for deletion already but were still having some minor issues, it should be fixed soon. 

 

Thanks, 

Message 5 of 5
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