This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
I just installed NMS300 1.5.0.19 to monitor and manage my home network which includes GS108Tv2 (3), GS716Tv2 (1), XS708T (1), WN203 (3) and RN626X. NMS300 discovered all of the switches but LAGS l2 through l8 are missing from the Interface List for the GS716Tv2. I can't see anything wrong the configuration of the switch or the software. The switch is running firmware version 5.4.2.27.
I apologize for this is the only time I got back on this thread.
Here is my suggestion: kindly backup the current configuration of the GS716Tv2. Then, perform a factory reset on the GS716Tv2 and check if the NMS300 can detect all ports on it while its on default configuration. If ever it works while the GS716Tv2 is on default configuration, kindly reconfigure everything from scratch and observe if same problem occurs.
Re: NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
I added all the MIBs to a new MIB group named GS716Tv2, but nothing has changed. Do I need to add the MIBs to one of the existing MIB groups? Do I need to restart NMS? Do I need to delete and rediscover the device?
I'm using this path to display the interface list
Click Resources
Click the Device Name in Devices tab under Resources
Re: NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
I don't think MIBs are the answer to this problem. Interface information is pulled from the RFC standard MIBs, internet.mgmt.mib-2.interfaces. When I browse the MIB I can clearly see all 25 interfaces in the ifTable. However, Interface List is only showing the first 17 (I have Rows per page set to 50). This is the only 16 port device that I have. All of my other devices have 8 ports. A second device would allow me to determine if this is device specific or not. I plan to add a 24 port switch soon, but I would like to understand and correct this problem before that happens.
Not sure if it is related but the MTU for the first missing lag in the interface list is 9198
I apologize for this is the only time I got back on this thread.
Here is my suggestion: kindly backup the current configuration of the GS716Tv2. Then, perform a factory reset on the GS716Tv2 and check if the NMS300 can detect all ports on it while its on default configuration. If ever it works while the GS716Tv2 is on default configuration, kindly reconfigure everything from scratch and observe if same problem occurs.
Re: NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
Thanks for the suggestion. As I mentioned previously I plan to replace this switch with a 24 port switch. I ordered the switch today. After I swap the switches I will factory reset the GS716Tv2 to see if that corrects the problem.
Re: NMS300 1.5.0.19 does not display complete Interface List for GS716Tv2
I purchased a GS724Tv4 to replace the GS716Tv2 because I needed more ports in the area where it was installed. After configuring the new GS724Tv4 and moving all of the devices to it, I was about to perform a factory reset of the GS716Tv2 when I noticed that the complete Interface List was available in NMS300. I'm not sure if power cycling the device corrected the problem or if one of the attached devices was causing the problem. The GS716Tv2 has now been reset, reconfigured and moved to a new location and the complete Interface List is still available in NMS300. I guess I'll never know what the real problem was.
By the way, I really like the GS724Tv4. VLANs are a lot easier to configure and manage with version 6.x firmware.
