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Latest firmware updated while not connected to Charter cable modem, with no wireless.
Cable Internet providers only assign one (public) IP address to a system connected, this is typically either a NAT/wireless router, or a single computer.
no other ports or laptops can access the internet when connected to a port.
This is exactly what proofs that only the first device does receive a (public) IP address. All other devices, including the switch are not served and don't get IP addresses assigned, and either fall-back to default fixed IP (like the switch) or Zero config (Windows, Linux, MacOS, ...) addresses.
Utility sees the switch, but cannot log into the switch
The utility does make use of a broadcast based discovery, and low-level protocol - as long as the witch does not have an IP address on the same TCP/IP subnet you can't login using a Web browser.
What you experience is not a swich issue.
Either talk to your Cable Internet provider - some cable modems can be configured as NAT routers. Or you have to add a NAT router to your set-up. The NAT router will provide private IP addresses to all the LAN devices, like computer, switch, ...
Latest firmware updated while not connected to Charter cable modem, with no wireless.
Cable Internet providers only assign one (public) IP address to a system connected, this is typically either a NAT/wireless router, or a single computer.
no other ports or laptops can access the internet when connected to a port.
This is exactly what proofs that only the first device does receive a (public) IP address. All other devices, including the switch are not served and don't get IP addresses assigned, and either fall-back to default fixed IP (like the switch) or Zero config (Windows, Linux, MacOS, ...) addresses.
Utility sees the switch, but cannot log into the switch
The utility does make use of a broadcast based discovery, and low-level protocol - as long as the witch does not have an IP address on the same TCP/IP subnet you can't login using a Web browser.
What you experience is not a swich issue.
Either talk to your Cable Internet provider - some cable modems can be configured as NAT routers. Or you have to add a NAT router to your set-up. The NAT router will provide private IP addresses to all the LAN devices, like computer, switch, ...
