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Re: XS708T Firmware 6.6.3.5 update error

DirkO
Apprentice

XS708T Firmware 6.6.3.5 update error

Hey guys,

 

Im getting the following error message trying to upgrate My XS708T firmware to 6.6.3.5.

"Error! File name cannot include the symbols: \/:*?"<>;| and maximum length is 32".

This is the filename (how it comes straight from the download folder) "XS708T_XS712Tv2_XS716T_V6.6.3.5.stk"

Can I just rename this file ? I already bricked one switch with a previous firmware update and dont want to repeat my mistakes.

 

Thank you kindly.

D.

 

Model: XS708E|ProSafe Plus 10G 8 ports switch
Message 1 of 12

Accepted Solutions
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

Web based upload, or Smart Control Center (SCC) firmware upload?

 

What is the current firmware version actually operating on the switch?

 

Have spotted there are some intermediate firmware requrements for the install of 6.6.3.5 - and it might be required using the Smart Control Center (SCC) for that update? https://kb.netgear.com/000060568/XS708T-XS712Tv2-XS716T-Firmware-Version-6-6-3-5

View solution in original post

Message 2 of 12

All Replies
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

Web based upload, or Smart Control Center (SCC) firmware upload?

 

What is the current firmware version actually operating on the switch?

 

Have spotted there are some intermediate firmware requrements for the install of 6.6.3.5 - and it might be required using the Smart Control Center (SCC) for that update? https://kb.netgear.com/000060568/XS708T-XS712Tv2-XS716T-Firmware-Version-6-6-3-5

Message 2 of 12
DirkO
Apprentice

Re: XS708T Firmware 6.6.3.5 update error

O Man,

 

Thanks for the reply, 

I missed the line saying in need to go to 6.6.1.7 first, I'm still on 6.6.0.11.

 

Regardles if I do first upgrade to 6.6.1.7 how am I supposed to upgrade to 6.6.3.5? I can not find a Mac version of SCC and I don't have any windows machine.

 

Thx

Message 3 of 12
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

Start with the update to 6.6.1.7 -> https://kb.netgear.com/000038683/XS708T-XS716T-Firmware-Version-6-6-1-7

 

"Make sure the firmware version of your XS708T/XS716T is v6.6.1.7 before updating it to v6.6.3.5.
Otherwise, download the v6.6.1.7 image first and follow the firmware update procedure in its release notes.

The Smart Control Center (SCC) tool is required to update firmware from v6.6.1.7 to v.6.6.3.5."

 

Afraid, no idea on how to overcome this SCC requirement - let's see what Netgear will suggest. @LaurentMa that's another strange shortcoming - Windows can't be the center of the universe.

Message 4 of 12
DirkO
Apprentice

Re: XS708T Firmware 6.6.3.5 update error

Not to diminish the no mac support problem becouse not everybody out there will just go and get Vmware + windows licence just to upgrade a switch so this should really be adressed.

 

However I wont let a switch be the center of my universe so I personly solved this by running windows in a vm and using the SCC.

 

Thank you for your Help !

 

 

Message 5 of 12
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

That's the de-luxe solution - cool, thank you!

 

Still, there should be a way to update the firmware (and bootloader) using e.g. a Web browser. 

Message 6 of 12
manilx
Aspirant

Re: XS708T Firmware 6.6.3.5 update error

Hi

 

I have the same issue. I want to go from 6.6.3.3 to 6.6.3.5

I installed SCC in a XP VM. I run it and it started downloading the fw. BUT it stops after a while, giving an error downloading fw. Tried a few times now.

Model: XS708T|ProSAFE 8-port 10-Gigabit Ethernet Smart Managed Switch
Message 7 of 12
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

No need for SCC to do the update from 6.6.3.3 to 6.6.3.5 - Web UI os OK to use.

Message 8 of 12
manilx
Aspirant

Re: XS708T Firmware 6.6.3.5 update error

I'm afraid this didn't work. When I choose Http download in the maintenance-download section I can choose only software not archive as before. Choosing the new fw results in error.

Error! File name cannot include the symbols: \/:*?"<>;| and maximum length is 32.

 

In the end I installed a new Windows10 VM in Fusion and installed SCC and it worked here. Must be an issue with XP

Message 9 of 12
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error


@manilx wrote:

I'm afraid this didn't work. When I choose Http download in the maintenance-download section I can choose only software not archive as before. Choosing the new fw results in error.

Error! File name cannot include the symbols: \/:*?"<>;| and maximum length is 32.

Just shorten the name - oddly the standard file name in the download archive (for three models) like XS708T_XS712Tv2_XS716T_V6.6.3.5.stk is simply longer than the Web UI can take ... rename it to (for example) XS708T_V6.6.3.5.stk and the magic of a file name shorter than 32 chars becomes reality 8-)

Message 10 of 12
manilx
Aspirant

Re: XS708T Firmware 6.6.3.5 update error

OK, thx!

Will do it liek this next time.

Message 11 of 12
schumaku
Guru

Re: XS708T Firmware 6.6.3.5 update error

Brilliant if Netgear would be so nice and add a note to the release notes mentioning this rename - after unpacking, before upload - is required - or even better, if the UI would be adjusted to allow longer file names. @Christian_R  @ChristineT  can you please pick this up with Marynel?

Message 12 of 12
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