JGS516PE: bricked after firmware upgrade

[Foisys]

Hi,

Just got myself a used JGS516PE from Ebay to power my Raspberry Pi 4 cluster and I got myself into trouble... Step by step:

- Plugged it in, used ProSafe Plus Utility software to change its ip config to fit in my network;

- Got into the switch via the Web GUI with the new ip address and changed password;

- Then saw it was using old firmware and tried to install latest;

- Everything went fine as far as uploading and installing but then got stuck at "Rebooting" like forever...

- Powered down/up and now, nothing works... No light showing activity on ports and ProSafe Plus not finding any switches...

Did I brick the switch for good? Bummer...

Best regards

S

[Foisys · Accepted solution]

Hi,

Yes it did but I had to push the factory reset button longer than what iswritten in the manual... At least 10 seconds.

Best regards

S

[Foisys]

Hi to all,

Ok, after contact with Netgear support, it works again but I had to do multiple factory default resets to make it so...

S

[JohnC_V]

@Foisys,

Welcome to our community! 🙂

It seems that you can now access your switch after multiple factory defaults. May I know if this resolves your issue?

Regards,

John

NETGEAR Community Team

[Foisys · Accepted solution]

Hi,

Yes it did but I had to push the factory reset button longer than what iswritten in the manual... At least 10 seconds.

Best regards

S