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Admin Password rest
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Admin Password rest
Hello! I have a silly issue. I forgot my ADMIN password so I followed direction to use the installation software to rest the admin password. I followed the directions to a T. The software never asked for a new ADMIN Password. Now I cant even browse to my Stora via the internet nor will the Stora Application page even come up to give me admin access to accounts and settings. I can access my personal account via the network but that is all!
I am currently pulling all of my data off of the Stora and preparing to do a hard rest.
Is there anything any of you know that I may be missing?
Thank you in advance!
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Re: Admin Password rest
Hi @int2723,
Following the steps on how to reset the Stora password through the software tool should work. Just to make sure that you have the corret set of instructions, please refer to the link below:
http://kb.netgear.com/app/answers/detail/a_id/20921
If that does not work, you may perform a hardware reset by following the instructions on the link below:
http://kb.netgear.com/app/answers/detail/a_id/20608
Regards,
Dexter
Community Team
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