This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
My Stora is working fine but I have hit a problem.
When I first registered my Stora my ISP was British Telecom but it has changes since then. I don't think that I changed anything on the Stora web page so now when I want to get in I can't - my password is no accepted ( I did change it through MyStora) and of course it nolonger accepts the BT as the ISP. How can I sort this out?
If anybody has some suggestions I would appreciate them.
The ISP should not matter when accessing the Stora. May I know if you have the Stora Agent installed on the computer? If yes, try logging out of it and log back in again.
The ISP should not matter when accessing the Stora. May I know if you have the Stora Agent installed on the computer? If yes, try logging out of it and log back in again.
When you changed ISP did you get a new router/modem?
if so, then your home network might have different IP addresses now.
i would see if you can find out what network addresses you router is putting out and see if you can change your shorts ip. If not, do a re flash on the stora and it'll get its own IP from the router.
