Cannot Access STORA when connecting from a domain joined computer

[Linnemann]

I can't say for sure what happened, I shifted to other ISP, and was forced to shift my WIFI Router, and I guess that it my problem, only one computer, which has has installed 'Netgear Stora ' application is able to access my NAS. 2 other pc's running WIN 10 cant access my MS2120, and soultion found elsewhere seems not to relate to WIN 10, as directions seem to be WIN7 / WIN8 .

All in all 3 pc's running WIN10 , router Netgear R6220.

[JennC]

Hello Linnermann,

What's the model number of your ReadyNAS and its firmware version?

Regards,

[JennC]

Hello Linnermann,

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accept as Solution” so others can be confident in benefiting from the solution.

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,

[Linnemann]

NAS model : MS2120 Softwaer v2.2

[JennC]

Hello Linnemann,

I see. This is a Stora unit, please do not call it ReadyNAS or NAS because community members will get confused with it.

I will change the topic title and move this to the right board.

Regards,

[DexterJB]

Hi @Linnemann,

1. Have you tried accessing the Stora using it's IP address via a browser?

2. Have you tried installing the Stora desktop application? If not, you may refer to the link below for the download.

http://www.netgear.com/support/product/MS2120.aspx

Regards,

Dexter

Community Team

[Linnemann]

1. Yes, several times with various PC's.

2. Yes it is installed on the primary PC, at this time not on the secindary PC's, but I have considered doing that.

[Linnemann]

Hi.

If you look in my first post I called it Stora Device, but some replies changed name. to ready Nas..

[DexterJB]

Hi @Linnemann,

1. We're you able to access the Stora using the it's IP using the other PC's?

2. Can the PC's that aren't able to access the Stora ping it's IP?

3. Can the PC that can access the Stora ping the other PC's that can't access the Stora?

4. Do you have a static IP set on the Stora?

5. Please try installing the Stora software on the PC's that can't access it and see if the issue persists.

Regards,

Dexter

Community Team

[Linnemann]

1. not after getting my new Router

2. no i get destination unreachable from the IP address where I ping from..

3. No it cant.

4. Yes

5, done, and I'm still unable to access it,

My next question could be, is there some Windows Defender / Firewall setup that blocks the access, because it also blocks access to a HP Wifi printer.  So problem may be in an update from WIN10 that should be disabled.

[DexterJB]

Hi @Linnemann,

That is a possibility. You may try disabling any security software/program on the PC's that aren't able to access the Stora. Also, please try using DHCP for the Stora instead of setting a static IP as an isolation step.

Regards,

Dexter

Community Team