The Stora agent software and the Smart Folder Shortcut tell me they are "unable to navigate to my Stora (Host unreachable error 3)".
My network settings can pick up the Stora, but when I try to connect to it - it rejects every password & name combination I type.
I'm happy to lose all data on the Stora and get the Stora back to factory settings. I've tried to do the factory reset with the reset button held for six cycles . I've tried to use the original install CD to Reset my Stora, but it cannot find the Stora. I think I'm now left with a black-box good only for a door stop!
Im not sure what to do next? Any recommendations would be greatly appreciated.
The Stora agent software and the Smart Folder Shortcut tell me they are "unable to navigate to my Stora (Host unreachable error 3)".
My network settings can pick up the Stora, but when I try to connect to it - it rejects every password & name combination I type.
I'm happy to lose all data on the Stora and get the Stora back to factory settings. I've tried to do the factory reset with the reset button held for six cycles . I've tried to use the original install CD to Reset my Stora, but it cannot find the Stora. I think I'm now left with a black-box good only for a door stop!
Im not sure what to do next? Any recommendations would be greatly appreciated.
Thanks Chris
Lets start at the beginning. Login to your router and check if it's assigning your Stora an ip.
Do you recall performing updates in the past? What version did you have? You can also e-mail your Stora name to support@axentra.com, I can verify the version so we know if you can re-flash or not.
