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Re: Format product key

chiribin
Follower

Format product key

Hi, I need help.

I resetted the mystora NAS, all right , but now I need the product key and this in the box and also on the NAS , but the format is not the same !!!

 

the format that has the NAS is 13 positions and the format that asks me in the registry is AAAA AAAA - AAAA - AAAA -

 

I can not register the product and therefore I can not use 😞

If anyone knows how to fix ... thanks ...

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DexterJB
NETGEAR Moderator

Re: Format product key

Hi @chiribin,

 

You may be looking at the serial number. You can check the link below on how to find the device product key.

 

http://kb.netgear.com/app/answers/detail/a_id/20920

 

Regards,

 

Dexter

Community Team

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