Hipserve access to netgearstora from Ipad and I phone

[Trickydicky1]

I have all my music and photos on a Stora for several years. I can access the Stora on my PC , and via "Hipserve +" on my Ipad on my home network. I cant access the Stora from my iphone on my home network (netgearstora is "offline")

When away from my home network I cant access stora from either. Ipad or Iphone  Hipserve maintains that the Stora is "offline" on both devices.

I have checked that all necessary ports are open on the Stora.

It all worked when I used to use "Hipserve"

[DexterJB]

Hi @Trickydicky1,

1. Are you able to access the Stora remotely when using a computer (not through the Hipserv + app)?

2. Do you have the remote access option enabled on the Stora?

3. Was it working before?

Regards,

Dexter

Community Team