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I have the same problem, i'm tryng reflash the Stora and the process start but after 5 secons the process fail and the led blue light on and the 2 led hdd are flashing.
I have the same issue.......are there NetGear folks still monitoring these boards offering help?
I have two 1TB drives loaded.
My Stora has been running for a long time but every now and then I power it down - recently I powered it down then two days later powered it back on and it appears to start up normally but eventually the HDD drives turn orange.
After a number of reboots, checking cables, pulling network cable out and back in it came back online - the orange lights turned green.
Last weekend I powered off again, and a few days later powered back on and got the same issue - 2 HDD Orange lights.
I've tried the same as before, number of reboots, pulling network cable etc - but to no joy.
So I've since tried a hard reset and a reflash and all I now get is either:
1 - during reflash process the lights eventaully turn to Blue light ON, HDD lights flahing orange together
2 - during "normal" power up blue light flickers for a few seconds, then goes off, then flickers for a few seconds.....and repeat.
I'm considering buying a second hand Stora so I can get back online, rescue my files and consider my next steps.
I would almost think it has somehting to do withe outtage on the mystora portal, since you 2 have the same problem starting around when the site went down.
Maybe it tries to connect to the storaservers for firmware and gets a timeout?
Ive emailed them but not sure it'll work support@axentra....
Ive emailed them but not sure it'll work support@axentra.com
I've also PMd a moderator for help
My stora can get a local IP (192.168...) but gets stuck at either STORARAMFS (trying a normal boot up) or STORARECOVERY (trying a reflash)
I only need to recover my family library contents not bothered about individual users
Wish I'd never tryed a reset/reflash now it was only because I was getting connection timed out when using the remote transmission app to view my torrents an them noticed I couldn't log into the myportal over the weekend 😞
Hoping someone at NETGEAR just needs to flick a switch so that my STORA can receive the firmware and carry on with reflash process ...or that it will just boot back up on its own but at the moment I can't connect to it using the software on my laptop. Tempted to try and SSH to it but don't want to break it further
Netgear Holland contacted me via facebook this morning. They claimed to be aware of the problem and sent me a workaround. However that was for the previous certificate error, not for the current problems.
If only just one of them tries to login, they'll know. Even if you enter wrong credentis it still fails to even show the popup that it's wrong. Meaning their login server itself seems to have problems.
Could you possibly post that ''workaround'' here? I have problem accessing mystora.com and I cannot find anything on the web to fix a problem with certificate error. Never had any problems accessing website but for past few months it's just says that ''certifcate has been revoked''. It does not matter what browser I use and whether I am at work or home.
Workaround is posted above, it will however run you into the same problem I am having, the website will give a missing resource error, which is a problem on their backend.
At the moment of writing the website is completely down (yet again), only thing I can pray on is that they're fixing it and thats the reason it's down.
That's my next step as soon as drive enclosure arrives.....rescue files and buy a new NAS (not NetGear!!) unless, by some miracle, someone from @NetGear, @Axentra, @HipServ comes forward with some assistance for us all and the issue is resolved...... I did get a response from @DexterJB - have fed back to them and now waiting for a response but I got nothing from tweets to several related twitter accounts.
Guys I would just say to make clear that the problem is with mystora.com so in any case of issues accessing remotely stora it is not necessary to reflash the stora, this would make less easy to retrieve files and data.
Let's hope NETGEAR helps us to get back our files and NAS and maybe let's hope we get some reply.
Meanwhile I have also contacted NETGEAR Italy and I would recommend you to contact your local NETGEAR references.
Well a week on and my STORA is still stuck in RECOVERY mode waiting for the firmware. mystora.com is still down it seems so it'd be nice if someone from NETGEAR could tell us what's going on and wether we are getting the service back!
I'm in the same boat here. Had issues accessing my Stora via AFP on my Mac, could still access via the browser.
I tried doing a reset but couldn't access mystora.com to re-register, then tried to re-flash and am now getting the solid blue light with two flashing orange lights.
From what I've read in this post it seems like the mystora.com site being down is the issue as to why I couldn't re-register the Stora in the first place, and now why I can't re-flash to get the firmware again.
Coming in on this post to hopefully hear some feedback from the people in power as to when we can expect a solution.
