//
× We have been made aware of an issue with Remote Management functionality not working when using the Orbi or Nighthawk app. This issue should now be resolved. Please create new discussion in the Apps and Services forum if you are still experiencing issues.
× We have been made aware of an issue with Remote Management functionality not working when using the Orbi or Nighthawk app. This issue should now be resolved. Please create new discussion in the Apps and Services forum if you are still experiencing issues
× We are experiencing an outage of our ReadyCloud service and are working to resolve the issue..
× NETGEAR Holiday Deal Guides for: Home Networking, Business Networking & Gaming!

This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

NETGEAR ® COMMUNITY
  • Downloads
  • MyNETGEAR
  • Community
  • Support
  • Netgear
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Legacy for Home
  • /
  • Stora Legacy
  • /
  • Re: Reflashing a NetGear Stora
Log In
Join Now
  • Community Home
  • Community Browser:
  • NETGEAR Website
  • Support
  • Downloads
  • MyNETGEAR
Log In
  • English
  • /
  • NETGEAR Forum
  • /
  • Home Networking
  • /
  • Legacy for Home
  • /
  • Stora Legacy
  • /
  • Re: Reflashing a NetGear Stora
  • Join Now
  • |
  • Log In
  • |
  • Help

Start a New Discussion

Discussion stats
  • 31 replies
  • ‎2017-04-29 03:27 PM
  • 10914 views
  • 8 kudos
  • 10 in conversation
    • apuk2004
    • simonpjones
    • mdgm-ntgr
    • kohdee
    • Crowbgd
    • mcrs969
    • conguegas
    • Dimitri1337
    • Paul54321
    • convict
Announcements

NETGEAR Holiday Deal Guides for: Home Networking, Business Networking & Gaming!

WiFi 6 Frequently Asked Questions

Check Out What's New With NETGEAR Armor!

Recap of National Cyber Security Awareness Month - #BeCyberSmart

Are You Safe From Online Threats? - Live Event

Cybersecurity & Tips for Protecting Your Home Network

The History & Future of WiFi - Infographic

What is WiFi 6? #NowAtNETGEAR

Do More This Summer with Orbi Voice

Top Contributors
User Count
Gitsov
Gitsov Virtuoso
1
See All
Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
  • « Previous
    • 1
    • 2
  • Next »
Crowbgd
Crowbgd Tutor
Tutor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-18 12:52 AM
‎2017-05-18 12:52 AM

Re: Reflashing a NetGear Stora

Today I successfuly flash Stora . After 2 weeks Stora works

Message 26 of 32
0 Kudos
Reply
Crowbgd
Crowbgd Tutor
Tutor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-18 01:16 AM
‎2017-05-18 01:16 AM

Re: Reflashing a NetGear Stora

Now prblem is

There was an internal error when registering your HipServ device.
The problem has been logged for the Central Server admimistrators' reference.
Please try again later.

unable to get database handle: Unknown MySQL server host 'netgearcsdb.c7neb0etvhdd.us-east-1.rds.amazonaws.com' (0) at /usr/sbin/cpe-register.pl line 70.
Message 27 of 32
0 Kudos
Reply
kohdee
kohdee NETGEAR Moderator
NETGEAR Moderator
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-18 10:09 AM
‎2017-05-18 10:09 AM

Re: Reflashing a NetGear Stora

MyStora is back up. Can you confirm for us that your systems can reconnect to Stora servers?

Message 28 of 32
0 Kudos
Reply
apuk2004
apuk2004 Guide
Guide
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-18 10:52 AM
‎2017-05-18 10:52 AM

Re: Reflashing a NetGear Stora

Hi @kohdee

 

It's looking slightly better, I can now connect to my stora via it's IP address on my PC but I'm having the same issue as the guy above.

 

After I put in my product key and STORA name... 

 
Registration

Not Completed

Your Stora was unable to register itself with mystora.com. Please consult the error message below, and email support@netgear.com if necessary.

There was an internal error when registering your HipServ device.
The problem has been logged for the Central Server admimistrators' reference.
Please try again later.

unable to get database handle: Unknown MySQL server host 'netgearcsdb.c7neb0etvhdd.us-east-1.rds.amazonaws.com' (0) at /usr/sbin/cpe-register.pl line 70.
Message 29 of 32
0 Kudos
Reply
convict
convict Tutor
Tutor
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-18 05:29 PM
‎2017-05-18 05:29 PM

Re: Reflashing a NetGear Stora

Just a heads up that I have now successfully re-flashed my Stora as well as re-registering and setting it up with complete access to all my files/folders again.

 

Thanks to those at Netgear that supported us through this even though it was a 3rd party problem.

Message 30 of 32
0 Kudos
Reply
Highlighted
mdgm-ntgr
mdgm-ntgr
NETGEAR Employee Retired
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-19 12:05 AM
‎2017-05-19 12:05 AM

Re: Reflashing a NetGear Stora

You're welcome!

Thanks for confirming it's now working again for you.

 

Whilst the server is up that's pretty much all we can do.


Useful links: Sending Logs|My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How to contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator

View solution in original post

Message 31 of 32
0 Kudos
Reply
apuk2004
apuk2004 Guide
Guide
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2017-05-19 01:03 AM
‎2017-05-19 01:03 AM

Re: Reflashing a NetGear Stora

all seems to be working again now, thanks very much @mdgm-ntgr & @kohdee :-)

Message 32 of 32
0 Kudos
Reply
  • « Previous
    • 1
    • 2
  • Next »
  • All forum topics
  • Previous Topic
  • Next Topic
Need More Help?
  • Contact Support
  • About Us
  • Investor Relations
  • Contact us
  • Careers
  • Sign Up
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)

© 1996-2019 NETGEAR®