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Re: STORA BRICKED? Page 3 of the reset wizard does not exist

mcrs969
Luminary

STORA BRICKED? Page 3 of the reset wizard does not exist

Hi All,

 

thanks to NETGEAR for bringing back online mystora.com which allows me to access to one of my 2 storas. On the other hands one of them, which I attempted to restore, gives the following error:

Apologies for italian language, but you can see clearly the english error message.

 

How can I fix this? @kohdee@mdgm-ntgr: is this caused by partial issue with mystora.com?

 

herewith when I attempt reflashing the Stora,in the video I start the Stora at 10" and hit reset at 25", as you see I release it as soon as it becomes orange but then rather a 1" blink, the two HDD LEDs remain on:

https://youtu.be/Benp5KPTVBI

 

until, after 4 minutes, it turns into green and that's it:

 

How can I do? Should I wait some website fix? how about the old tool at this link?

http://support.netgear.hipserv.com/updates/selfcheck/index.html

 

thanks & ciao!

 

Message 1 of 6
Auburn_Boy
Guide

Re: STORA BRICKED? Page 3 of the reset wizard does not exist

I can confirm that I can access (a) stora from the web, tested from a local connection AND a 4G-LTE mobile.  The sertificate is still a little flaky, but I can still bypass that error using the "GO ADVANCED" links.., 

However, I still have one BRICKED STORA that only gets to blinking blue power LED if I try a HARD RESET, which I have tried dozens of times, being really careful with the timing.  Apparently the unit is NOT getting a DHCP IP assignment, and never goes to the orange LED stage of the reset.

Any sugg

Message 2 of 6
mcrs969
Luminary

Re: STORA BRICKED? Page 3 of the reset wizard does not exist

Do you see something like in my video?

https://youtu.be/Benp5KPTVBI

 

I'd just like to know if this issue I have depends on the mystora.com move without the other hipserv stuff or not...

 

Message 3 of 6
Auburn_Boy
Guide

Re: STORA BRICKED? Page 3 of the reset wizard does not exist

Hi,

 

Nothing like in your video.

 

My unit never gets past the blue power light blinking when I use the reset instructions.  No disk drive leds either amber or green.

It just sits there and blinks the blue LED at me.., 

Message 4 of 6
mcrs969
Luminary

Re: STORA BRICKED? Page 3 of the reset wizard does not exist

Hi All,

 

just want to say that on my second stora is now all working.

 

Now ready for final placement I made a pic of the set-up 😄

 

 

Message 5 of 6
mcrs969
Luminary

Re: STORA BRICKED? Page 3 of the reset wizard does not exist

Hi All,

 

just want to say that on my second stora is now all working.

 

Now ready for final placement I made a pic of the set-up 😄

IMG_3926.jpg

 

 

Message 6 of 6
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