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Re: Second hand Stora
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Re: Second hand Stora
Check your local country (or international one) Netgear site for contact options.
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Re: Second hand Stora
can you please provide me with an updated key
for my stora
Thanks
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Re: Second hand Stora
I have same issue. How can I renew my key?
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Re: Second hand Stora
I have same issue. How can I renew my key?
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Re: Second hand Stora
I have same issue. How can I renew my key?
novaky@seznam.cz
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Re: Second hand Stora
Hi!
I got it as a gift a secondhand Stora NAS. Now i cant log in on web on web interface.
Can you tell me how to register a product? Or what i need to do?
ty 4 your attetion.
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Re: Second hand Stora
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Re: Second hand Stora
Hi, exact same situation! My Stora woke up this morning and had forgotten it's registration. Registration is refusing to use the Stora Name I have saved in the Stora Agent, saying "Not Completed" and to check the name. I've double checked the product key.
Help? I hope my data is okay.
I don't want to use ANY of the mystora services, just have a LAN-mountable network drive. It seems a bit silly that I have to register just to access the disk, right?
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Re: Second hand Stora
Dear friends,
I also in the same situation as many other people above.
I have Stora in my hands, hardreset it after long time after buyng, and can't remember stora name.
Please, help.
With best regards, Dmitry
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Re: Second hand Stora
Is the rep that was helping with this still around?? I talked to 4 different people on the phone today and none could help. Still waiting on callback. Let me know!
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Re: Second hand Stora
It is clear that Netgear does not want to support all their devices for ever. It is also clear that summarily destroying user data (or access to it) is unconscionable and trust destroying for the brand. They're are perhaps hoping we'll all just quietly go away. It's just business!
(I've personally got my Stora to boot from Linux from USB so I got my data back, that that was with ZERO help from Netgear the company.)
Good luck!
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Re: Second hand Stora
Yeah, still no callback or reply via e-mail. Shame that a perfectly good NAS has to go to the dump because someone forgot what they named it 5 years ago....
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Re: Second hand Stora
, I have a Netgear Stora, and I am getting the following message
"Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key"
i tried to submit an online ticket but was told that this unit is at the end of its shelf life and that there was no support available, I was dissapointed netgear was so blatently rude in customer service, but I see some have gotton help through the community, can someone please help me get a renewed product key?
Thank you
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Re: Second hand Stora
Hey Bhamjoe,
Unfortunately I spent some time on the phone with Netgear and never got this resolved and no official response on this thread. Not much hope for now 😕
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Re: Second hand Stora
Second hand stora ngr-ms2000(b)
Error message:
Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key.
I don't know first time registration name :-(((( please help
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Re: Second hand Stora
Hey All,
So it took me several attempts with support, but they were able to take my product key and lookup the name it was registered with previously. My stora is now fully operational!
I called support and they had to transfer me a few times, but a ticket was opened and finally a tech named Sheela Expert ID: 46447 NETGEAR Senior Support Expert
So try again, tell them my ticket number ( Case #41073903 ) so they can research what Sheela did to find the HipServ Name, this is the server that any Stora product key stored in and tied to I think.
Good Luck Everyone!!!
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Betreff: Second hand Stora
decided after a long time (about 2 years) to install new disks, but could not log into the system. After moving to another house, the disk with the productID was lost
please renew product id for my device
thanks
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Re: Betreff: Second hand Stora
Hi all,
Please send me a private message of the following info. I can help retrieve the Stora name.
Serial Number:
Current Product Key:
Stora Name:
Username:
MAC:
Regards,
Dexter
Community Team
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Re: Second hand Stora
Good day
Used Stora, registered several years ago.
I reset the device, but without the old registered name Stora, I can’t move on.
Is there any way to reset this? Can anybody help me?
I have a Pruduct Key, but I don’t remember the old name Stora.
Please help me with this question.
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