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Second hand Stora
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Second hand Stora
Hello,
I bought a second hand Stora nas but do not know the registration named used the first time, does someone knows a trick to bypass this initialization? I have a product key on the bottom though..
The wizard says:
"Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key."
Thanks in advance.
Greetings,
Kees
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Re: Second hand Stora
I am in the same situation I was given one by a friend. I have asked for the details but he can't remember them as it has been some time since he used it. What are the options please.
Mike
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Re: Second hand Stora
Hi My Son got me this Devices around 18 months ago nd I have forgotten all registration details
so did a factory reset on it and now at registration I keep getting the same message as the previous posts
if you could advise I would be most grateful.
This is the message I am getting also:
The wizard says:
"Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key."
Thank you
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Re: Second hand Stora
@ Dexter JB
Hi, I'm still stuck as I have no Idea how to go forward on this problem can you please provide a solution.
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Re: Second hand Stora (NEED NEW PRODUCT KEY)
I am at http://stora/admin/wizards/setup/wrapper and halted at this error screen:
Not Completed |
Your Stora was unable to register itself with mystora.com. Please consult the error message below, and email support@netgear.com if necessary. Your Product Key needs to be renewed. Please contact support to obtain a new key. |
Can you simply send me one or do I need to call someone?
If I understand correctly that it is necessary to get a new product key for some operations, then I think that my password file shows me that I have had two previous product keys, now both invalid apparently.
Thank you
Charles R. Wannall
Houston TX
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Re: Second hand Stora (NEED NEW PRODUCT KEY)
Hi i have the same problem with my second hand stora
Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key.
Is there any solution on this?
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Re: Second hand Stora
I have the same problem! Could you help me?
Thanks!
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Re: Second hand Stora
Solved... the previous owner has remembered the name!
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Betreff: Second hand Stora
Hi community and especially support members,
i have also naively bought a second hand Stora (MS2000) unit and now have no ability to use it, because it is already registered and says contact support. BUT - I have searched the Netgear pages for almost half an hour now and have'nt found a single chance to contact anyone regarding this topic... so basically i am grounded on trying to get the Stora up and running. Can anyone help me?
big thanks in advance!
greetings
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Re: Second hand Stora
Hi
I have the same problem purchased 2 second hand Stora's and cannot set them up as it says the same as other posters.
'Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key.'
Hope you can help
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Re: Second hand Stora
I managed to contact the support on the phone and they gave my case to the technical support, where they were able to lookup the old names of my stora. Took about a week, i renamed it, but my stora is now up and running. You need the original product key of your storas, though.
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Re: Second hand Stora
Hi thanks for the reply.
I don't want to pay $50 for support on an item that cost $20.
I will just have to hack it and use advice on openstora to format drives etc.
Don't need any of the utils just want some extra network storage.
Would have been nice to have the web gui
Thanks anyway.
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Re: Second hand Stora
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Re: Second hand Stora
Hello,
I have the same problem...
bought a second hand Stora nas but do not know the registration named used the first time,
The wizard says:
"Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key."
Thanks in advance.
Greetings,
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Re: Second hand Stora
Hello, i have same problem
i bought second-hand stora, i have product key on backside but a I donť have a stora name
It sais,,Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key."
is possible to renew??
Regards
Xaser
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Re: Second hand Stora
Hi I have the same issue with a MS2120.
I cannot remember the registration name, in fact I just reseted it since couldn't remember even the user,pass.
Can you please advise what to do?
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Re: Second hand Stora
I am in the same situation.
Just factory reset the Stora, but the registration will not let me continue without the original Stora Name. I've contacted the previous owner, but he is unable to recover the Stora Name he used.
Please help!
Thank you.
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Re: Second hand Stora
Try to contact Netgear to release your key. You can try to call them, or from "My Netgear" there is contact support form. Not sure if this will help at all, but this is only possible scenario.
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Re: Second hand Stora
I am in the same situation I was given one by a friend. I have asked for the details but he can't remember them as it has been some time since he used it. What are the options please.
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Re: Second hand Stora
Have you reset it to factory defaults or it is still registered?
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Re: Second hand Stora
I reset to factory settings. And do not know the name of the registration of the previous owner.
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Re: Second hand Stora
Wizard writes
Your Stora was unable to register with mystora.com. If this is not your first time registering the device, please ensure you are using the same Stora name you used before to register. Otherwise please contact support to renew your product key
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Re: Second hand Stora
You wil need to contact Netgear support for releasing registration from product key.
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