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Re: Unable to reflash stora

Tumbler
Aspirant

Re: Unable to reflash stora

Dear Gitsov,

 

For years my Stora (MS2110) was working fine. Suddenly the second HDD stopped (no green / no amber light > nothing).

I replaced this HDD2 with a new identical HDD according to the manual.

Started Stora again> Blue Power LED is on, HDDLED1 and HDDLED2 keep blinking and won't stop (24 hrs).

 

Ejected HDD2 > Started Stora again> Blue Power LED is on, HDDLED1 keeps blinking.

Ejected HDD1, placed new HDD on position HDD1 > Started Stora again> Blue Power LED is on, HDDLED1 keeps blinking.

 

Stora Agent says in every case: No HDD's are active.

Stora Agent version: 1.4.4.159 >  Update to newer version gives message "error on checking downloaded updates"..

 

Last option was the "factory reset" via recovery mode> bootup proces won't start properly and fails at the end > blue on/2 green blinking.

 

So, out of options or........is there any chance to recover my data again on HDD1?

Thanks in advance.

 

 

 

 

 

 

 

 

 

Message 276 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Try to reflash unit. I've sent you PM with details. Please read instructions thoroughly and follow them.

About the disk - try to check SMART for both HDDs - plug them in your PC or use USB2Sata adapter and check them with CrystalDiskInfo (free) or HDD Sentinel (paid, shareware). If they are OK, you can mount them under live Linux distro (Ubuntu Live media for example) and copy your data.

 

Message 277 of 327
ikiffoi
Aspirant

Re: Unable to reflash stora

can you send me the instructions?

Model: WNDR4720|Centria - Storage router with 2TB HDD
Message 278 of 327
ikiffoi
Aspirant

Re: Unable to reflash stora

i need to software update so i can torrent on the nas

 

Message 279 of 327
RichBroadbent
Aspirant

Re: Unable to reflash stora

Hi there,

I’ve got the same issue...error on page 3 / line 346 when trying to access the stora web interface.

Can you send me instructions please?
Message 280 of 327
old_fogey
Aspirant

Re: Unable to reflash stora

Reflashing following the instructions worked for me,just had a bit of difficulty as I have an L2/L3 LAN switch and the instructions assumed L2 only.  Found a standard home router in the cupboard and all was fine..... thanks from the UK.

 

Andy

Message 281 of 327
vm2099
Aspirant

Re: Unable to reflash stora

Please send me flash instructions also

Model: MS2110|Media Server|EOL
Message 282 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Done

Message 283 of 327
ClintBatch
Aspirant

Re: Unable to reflash stora

Can I have a copy too?
Hoping it’s got alternatives.tar.gz, it’s missing in openstora.com mirrors.
Message 284 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Hello,

 

Sorry for delay. I've sent you PM. Recovery is flashing stock firmware. If you need clean "vanilla" Debian, probably Doozan forum is a right place for it.

Message 285 of 327
ClintBatch
Aspirant

Re: Unable to reflash stora

Thanks Gitsov.

That helped with TFTP & NFS files I'd misplaced.

FYI this Stora has a Debian Squeeze image from before OpenStora existed (I can't find the original site to credit author).

I have ssh user access, but not root.

I want to apply the latest Doozan image but need root, hence looking to reflash.

 

TFTP uImage completes, but then nothing... no response to ARP requests and no NFS request.

 

Time to get a serial cable.

 

Thanks for your time, I sent a small paypal - enjoy your coffee and croissants (or pork, potatoes and Pepsi - pun for those who read the instructions).

Message 286 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

What's the goal exactly?
As far as I know Doozan's distro requires new/specific U-Boot and boots from USB flash(ONLY!). There was and tutorial how to setup netconsole so you can actually "plug monitor" on Stora, but I feel that this forum is not right place for such discussion, maybe you will get better response from there. If you have used recovery from PM and U-Boot isn't modified in most cases you will get stock firmware + rootfs partitions reflashed. Exceptions are either when NAND is (almost) dead or damaged/replaced/misconfigured U-Boot (which isn't restored, because of MAC address, NAND bad cells map and some privacy concerns).

Feel free to drop me a PM and/or e-mail (take it from PayPal receipt) if you need this conversation to continue. At least I do not have feeling that it's finished. Just there is not right place for custom "developments", "tricks" and "experiments".

 

Message 287 of 327
escortrst
Aspirant

Re: Unable to reflash stora

Dear @Gitsov , on my Stora when using the desktop application to try to reset or setup it i am only get following message:

"Your Stora has encountered an error.

Help system

Error message: Page 3 of the reset wizard does not exist" so i am really stuck here.

Can see it under the network folder in Windows, see some of the pictures that is on it thru WMP/UPNP but is unable to log in.

I really need all the stuff that is stored on it, an lot of family pictures and other things, so what to do?

Reflashing it, will all my files be there? It´s old now so it should be retired but, i really dont remember but i think it´s setup in an Stripe so i cant really take out the disks and put them in an PC to recover my files.

If you can help me you will have the biggest cup of coffe ever!

 

Model: MS2110|Media Server|EOL
Message 288 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

@escortrst : Usually reflashing is safe for data on HDDs, but few extra steps will be advisable to be taken:

Check if you can get or know Stora (host) name (one successfull step of thes will be enough):

- From Stora desktop tools CD (or distributice) on last point at the bottom of launcher, it was named like reset and restore or similar (where you can try to reset admin password). Leave it to scan your network, on the list unit will be listed with it's name. Take it down.

- Open SSH session (look in google for how-to, there are plenty of them), when you are logged in try to type this command:

cat /etc/oe-release

and hit enter, usually last two lines are important ones: they begin with "Subdomain" and Serial. Take them on a note/file. If you got "permission denied" error - obtain root privileges with command: 

sudo -i 

or

sudo -s

it depends on which version is firmware at the moment. Then follow instructions of PM which I've sent you.

IF BOTH OF ABOVE HAS FAILED - DO NOT RESET/REFLAH UNIT! Drop me a PM for further instructions! 

Just do not hurry - if disks are healthy, your data is safe.

Message 289 of 327
Retired_Member
Not applicable

Re: Unable to reflash stora

Hi @Gitsov I'm new here

 

I've just posted in the "forgot my name" about my issue, I simply tried to connect my old Stora to a new computer, and after some failed attempts I followed the reset factory steps which seems to have worked... but when I access the wizard, I'm blocked there because I don't remember the device name.

 

Do you know a way to circunvent the online registration wizard?

 

Actually after this issue I am not planning to keep using it, I just want to recover the files, so I also was wondering what can be done to access the hard drives directly (win10 user)

Model: MS2000|Media Server|EOL
Message 290 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Just use any Ubuntu/Fedora/Debian linux LiveCD/DVD media, mount one (if you have RAID1 on Stora) or both drives attached to PC.

You will need live media which supports mdadm (a.k.a SoftRaid) and XFS. With mounted drives, you can  copy data to "Local Windows drive".

 

I did not get very stable results in the past with Stora registration. There is a way, but not 100% stable and it involves usage of NFS/TFTP boot server (under Linux) and editing credentials. At least it's a more hard way to get data from Stora.

Super-duper-mega easier way is USB caddy with one drive from Stora mounted/exported to VM with VirtualBox or VmWare and live ISO media.

 

Message 291 of 327
Retired_Member
Not applicable

Re: Unable to reflash stora

Thanks @Gitsov , I'll give it a try as a last resort.

Message 292 of 327
dyoni7
Aspirant

Re: Unable to reflash stora

hello can you send me the procedure to reset my MS2000 stora please?

Message 293 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Done, check your PMs

 

Message 294 of 327
Plutonion
Aspirant

Re: Unable to reflash stora

Hi,

 

like many other Stora users, i can't use my MS2000 anymore.
The power led turn constant blue, but the 2 other leds blink green infinitly... and i can't access to the Stora, via official interface nor its DHCP adress.

Please could you send me the procedure to update firmware, and fix it.

many thanks.  

Message 295 of 327
Gitsov
Virtuoso

Re: Unable to reflash stora

Check your PMs  for instructions and sorry for a delay.

Message 296 of 327
swing0828
Aspirant

Re: Unable to reflash stora

Hi, 

 

I also have the same issue, can you send me the details to recover my device please? 

Message 297 of 327
Alevsha
Aspirant

Re: Unable to reflash stora

Hi,

like many other Stora users, i can't use my MS2000 anymore.
I changed the password through the web interface, after that I can not enter the Store. Message: wrong password, login.

Please could you send me the procedure to update firmware, and fix it.

many thanks.

Model: MS2000|Media Server|EOL
Message 298 of 327
Ironskin
Aspirant

Re: Unable to reflash stora

Dear Gitsov,

 

You are my last hope.

I have an MS2000, and everything is working properly except the web interface.

I managed to access the device through ssh, but I'm not familiar with Linux, so I'm stucked.

Can you help me?

Thanks in advance!

Model: MS2000|Media Server|EOL
Message 299 of 327
zcobra
Star

Re: Unable to reflash stora

Recently, it appears that a virus or malware has prevented smooth access to the web interface. Do a web search for Stora and hacked and this may be contributing to your problem. Keep in mind that Netgear is discontinuing support and web access through their portal of Stora in the near future
Message 300 of 327
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