just picked up my ntv200 this morning from staples. everything was going well until it looked for a software update. when it looked for one i got a server error (11000404) unable to perform update at this time. please try again later. i did a couple of power cycles and a couple of system resets but still the same problem. i tried hooking it straight into my router and wireless internet. no change. it finds my wireless internet fine. im not really sure what wrong. any ideas?