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Initial Contributor
Posts: 1
Registered: ‎2012-11-04

Server Error (11000404)

just picked up my ntv200 this morning from staples. everything was going well until it looked for a software update. when it looked for one i got a server error (11000404) unable to perform update at this time. please try again later. i did a couple of power cycles and a couple of system resets but still the same problem. i tried hooking it straight into my router and wireless internet. no change. it finds my wireless internet fine. im not really sure what wrong. any ideas?
Occasional Contributor
Posts: 5
Registered: ‎2012-11-05

Re: Server Error (11000404)

I get the same error "11000404" :mad:
Occasional Contributor
Posts: 5
Registered: ‎2012-11-05

Re: Server Error (11000404)

I just tried to submit a support case for this issue via the website and received a message stating that the support ticket could not be entered at this time, please try again later....

I think NETGEAR having system wide issues... Issues like this should be resolved within minutes not days.

This doesn't give me much confidence in a company that provides communication products.
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Occasional Contributor
Posts: 5
Registered: ‎2012-11-05

Re: Server Error (11000404)

Looks like the issue is resolved! I was able to update the firmware.Smiley Very Happy
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