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A6210 Wireless Adapter Keeps Uninstalling
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A6210 Wireless Adapter Keeps Uninstalling
So. I'm out of options, and I'm pretty much out of time.
I have an A6210. I've never had any issues with it. All of the sudden, it's randomly losing its connection to my computer. Not the internet connection; that's a side effect. It is literally saying it is not installed. Yet, when I restart my PC, it finds it. I'm running Windows 10, I know that's the bad sauce when it comes to this wifi adapter, but I'm unable to hardwire right now. I need this working. It seems to lose the adapter no matter what, but when I start a large download is when it seems to happen quicker.
I've got an interview for a work at home job. They're going to want to see my tech setup. I'm normally on top of this. I can't figure out where I'm going wrong, or what's going wrong. I can't easily afford to replace the dongle. Please help.
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Re: A6210 Wireless Adapter Keeps Uninstalling
Welcome to NETGEAR Community!
May I know if you already tried to uninstall and reinstall the driver? If not, please do so and install the latest driver 1.0.0.39 https://kb.netgear.com/000058840/A6210-Software-Version-1-0-0-39
Did you try connecting the adapter to a different USB port?
How often does the issue re-occur?
We suggest to do the following steps: Go to Control Panel > Hardware and Sounds > Power options > Change plan settings > USB Settings > USB selective suspend settings > set it to 'Disabled'
Regards,
Blanca
Community Team
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Re: A6210 Wireless Adapter Keeps Uninstalling
May I know if you already tried to uninstall and reinstall the driver? If not, please do so and install the latest driver 1.0.0.39 https://kb.netgear.com/000058840/A6210-Software-Version-1-0-0-39
Have already done so, had the most up to date driver, still occurred.
Did you try connecting the adapter to a different USB port?
Four different USB ports. Same problem.
How often does the issue re-occur?
Every few minutes. Only way to correct it is to restart the computer.
We suggest to do the following steps: Go to Control Panel > Hardware and Sounds > Power options > Change plan settings > USB Settings > USB selective suspend settings > set it to 'Disabled'
Did that last night, no difference made.
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Re: A6210 Wireless Adapter Keeps Uninstalling
Our support team is looking into this issue and would like to work with you. Please check you inbox.
Regards,
Blanca
Community Team
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