I am having some difficulties keeping windows 10 based system attached to a Wi-Fi network with my A6210 adapter. The disconnects are intermittent and appear random. Sometimes it is when returning from standby mode, other times it is at boot up, and also when the system is left alone the connection appears to drop. The network icon will show zero and I cannot ping on the network.
This is an enterprise network leveraging Cisco ISE.
Adapter:
Netgear
A6210
Firmware: 5.1.29.0
Access Point:
Cisco
AIR-AP3802I-B-K9
Cisco Aironet 3800 Series (IEEE 802.11ac) Access Point
The settings on the device have been modified a number of times. The aggressiveness was increased and decreased. The power settings were modified so the OS would not shut down the adapter. The USB settings were changed from auto to USB3. I believe we have tried all the setting suggestions we could find, related to this, within the community.
Note that there are 4 of these configurations on the network and they are all behaving this way. Each has intermittent network drops.
One user used their own Belkin N300 (model: F9L1002v1) adapter and it appears to be working better. There are no reported drops on this machine.
A wlanreport was collected and there are some disconnects.
One has the following data...
<Data Name="InterfaceDescription">NETGEAR A6210 WiFi USB3.0 Adapter</Data> <Data Name="ConnectionMode">Automatic connection with a profile</Data> <Data Name="ProfileName">NAME</Data> <Data Name="SSID">NAME</Data> <Data Name="BSSType">Infrastructure</Data> <Data Name="Reason">The network is disconnected by the driver.</Data> <Data Name="ConnectionId">0x1</Data> <Data Name="ReasonCode">0</Data>
We don't know what this reason really means for the disconnect. It's a bit ambiguous. In the community, related cases suggest updating adapter firmware.
