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Forum Discussion

Reik1's avatar
Reik1
Aspirant
May 12, 2019

A6210 keeps disconnecting

Hello, I bought the A6210 WiFi USB adapter adapter some time ago (a couple of months) and at first I wasn't having any problems but soon after it keeps disconnecting from my computer. In a day someti...
Reik1's avatar
Reik1
Aspirant
May 20, 2019

I dont quite understand what @acristo means by (I guess this one is only working when you have the USB setting (in Device Manager / Wifi Properties / Advanced) what device is this setting on?

acristo's avatar
acristo
Aspirant
May 20, 2019

Reik1 Follow the guide -> https://kb.netgear.com/23352/A6200-A6210-WNDA3100v2-wireless-adapter-intermittently-disconnects
There is a screenhot with Advanced Tab and properties for your USB WifiDongle. In my case the list is quite different than the one on the screenshot and one of them is names "USB Settings" if I am not mistaken. 

 

Blanca_O Haven't used that PC for longer periods of time in last days - can't really tel yet. On top of that it stopped booting yesterday - not sure if nearby thunderstorm is anyhow connected with this new issue :/ 

  • acristo's avatar
    acristo
    Aspirant
    May 22, 2019

    My PC is up and running again and I haven't noticed any WiFi disconnects up to this point. I'll post an update in this thread as soon as I get any. 

     

    Best regards,

    Adrian

  • Reik1's avatar
    Reik1
    Aspirant
    May 23, 2019

    After doing what you said @Blanca_O and @acristo but I still dissconnect after a while of using it.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 23, 2019

    HI Reik1

     

    Our support team is looking into this issue and would like to work with you. Please check your inbox. 


    Regards, 
    Blanca 
    Community Team

  • kahmi's avatar
    kahmi
    Aspirant
    May 30, 2019

    Hi, I have exactly the same problems as Reik1, I have 2 Netgear A6210 and bought them 2 years ago and they always had some disconnections issues (as a quick research on the forum shows it's common on this model) but it's gotten worse the last few weeks and it disconnects a few times a day but as Reik1  said it's completely random and sometimes it's fine for hours and others it disconnects every 30min.

    I tried the windows drivers, the latest netgear drivers, I also had the issue with older drivers but it's always the same problem. I also changed my pc last week and hoped it would be some kind of problem with my old platform (intel) and install of windows 10 but now I have an AMD cpu on an AM4 motherboard with a fresh install of windows 10 and still the exact same problem

     

    It's a shame because when it works, it works really well but now I just stopped using them and I'm on a much slower dongle from another brand with which I have no problems

  • PrOnTeZc's avatar
    PrOnTeZc
    Tutor
    Sep 08, 2019

    The issue still has not been fixed...