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Forum Discussion

Isisunit's avatar
Isisunit
Aspirant
Apr 05, 2021

A7000 Not Connecting to Internet

I’ve seen several other posts about this but no fixes that have worked for me. I have been using my A7000 with no issues with the Xfinity XB6-A modem/gateway since Nov 2020. I recently got a new XB7-T...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 09, 2021
Isisunit wrote:
Thank you for the suggestion. The only change was the Xfinity gateway modem. My Windows 10 works just fine on the older modem (XB6-A)... 

You have changed your network. Windows expects to see the old one. I repeat. Check Windows. 

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Apr 13, 2021

Hi Isisunit

 

We’d greatly appreciate hearing your feedback letting us know if the information michaelkenward provided has helped resolve your issue or if you need further assistance.

 

Regards,
Blanca
Community Team

  • Isisunit's avatar
    Isisunit
    Aspirant
    May 11, 2021
    Actually I gave up and reverted back to my old modem/router from Xfinity. I’ll switch to the updated version once I’m back in the office vs remote.