NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jlittle123's avatar
jlittle123
Follower
Jun 02, 2023

A8000 not working in USB 3.2 Gen1 port

Hello everyone, I recently purchased the a8000 to improve my PC's wifi speed. I was just checking through my devices and it said that I can get faster speeds if I plug it into a usb 3.0 port. However, when I do this the adapter no longer is recognized and doesn't show up at all. My pc only has USB 3.2 Gen1 ports or usb 2.0 and it only works in the USB 2.0 ports. Any solutions or is this device not compatible with my USB Ports?

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Jun 19, 2023
    Copy Link
    jlittle123 wrote:

    My pc only has USB 3.2 Gen1 ports or usb 2.0 and it only works in the USB 2.0 ports. Any solutions or is this device not compatible with my USB Ports?

    You may need to find newer USB drivers for your anonymous PC. That may be down to chips at the motherboard level. Windows update may not find those.

     

    This is beyond Netgear's control.

     

    While USB 3 might be faster than USB 2, it isn't likely to result in the significant speed gain boasted.