NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

CorbinGallion's avatar
CorbinGallion
Follower
Jan 16, 2023

AC7000 genie wont start

I downloaded the A7000_V1.0.0.15_Windows file to install the genie so the genie will give me the program yeah well I installed it and waited for the genie to open so i could start the setup and it wa...
plemans's avatar
plemans
Guru - Experienced User
Jan 16, 2023

I usually use the stand alone driver and just let windows manage the wireless connection setup. Have you tried that?

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jan 19, 2023

I usually use the stand alone driver and just let windows manage the wireless connection setup. Have you tried that?

 

I'm guessing here, but I think that plemans is referring to the "SA" program mentioned in the release notes:

 

A7000 Software Version 1.0.0.15 (Windows) | Answer | NETGEAR Support

 

You will find that the zip file contains two exe files.

 

Try A7000_Windows_Standalone_V1.0.0.15.exe

 

Or see if the native drivers in Windows will work.