N300 Wireless USB Adapter WNA3100 Unable to connect to Internet with new PC and Windows 10

[rosebud505]

I just purchased a new PC with Windows 10. I'm unable to connect to my wireless router with the WNA 3100 adapter. I was able to install the setup CD on the computer but when I try to open up the WNA 3100 this message comes up: There are no compatible drivers for this device. 

I also get this: The drivers for this device are not installed: (Code 28)

Because I am off line I'm unable to download any kind of update.

Is there any way to install this device on my computer?
Please help

[michaelkenward · Accepted solution]

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@rosebud505 wrote:

I was able to install the setup CD on the computer

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Almost certainly too old. This thing dates back to 2013.

There are drivers for Windows 10 and this device.

WNA3100 (N300) Wireless USB Adapter Support | NETGEAR

then here:

WNA3100 Software Version 2.2.0.4 (Supports Win8/8.1) | Answer | NETGEAR Support

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@rosebud505 wrote:

Because I am off line I'm unable to download any kind of update.

You managed to post this message here.

Try downloading the new drivers and transferring them to a USB drive. Install from that.

Some USB adapters will use the generic drivers that come bundled with Windows.

[michaelkenward · Accepted solution]

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@rosebud505 wrote:

I was able to install the setup CD on the computer

---

Almost certainly too old. This thing dates back to 2013.

There are drivers for Windows 10 and this device.

WNA3100 (N300) Wireless USB Adapter Support | NETGEAR

then here:

WNA3100 Software Version 2.2.0.4 (Supports Win8/8.1) | Answer | NETGEAR Support

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@rosebud505 wrote:

Because I am off line I'm unable to download any kind of update.

You managed to post this message here.

Try downloading the new drivers and transferring them to a USB drive. Install from that.

Some USB adapters will use the generic drivers that come bundled with Windows.

[rosebud505]

Thank you. That worked.

[michaelkenward]

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@rosebud505 wrote:

That worked.

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The download and USB install or the "native" drivers?

I ask for the benefit of anyone with the same issue in future.

[rosebud505]

The download and USB install.

Not being a techie, that hadn't occurred to me, but it worked easily.

Again, thanks so much!

[michaelkenward]

These days stuff like USB adapters doesn't come with a CD. So you have to get used to downloads.

But that can lands you in chicken-and-egg territory. How can you download the drivers for a wifi connector when you need that connector to get you on to the Internet?

[rosebud505]

I know! 

Thankfully I have a second computer so I could troubleshoot with that, and download the drivers.

Not sure what I would have done otherwise.

[michaelkenward]

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@rosebud505 wrote:

Not sure what I would have done otherwise.

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There's the challenge.

I was thinking "mobile". The thought of downloading on a limited mobile phone account, or even using wifi, and then getting it on to a USB drive is beyond the skills of many people.

The good news is that the new drivers worked for you.