My ISP prevents me from choosing which 5ghz channel to use. Its all automated, the router basically "scans" and picks a channel based on performance. Here, it always defaults to channel 157.
The problem is that the netgear a7000 that I purchased (best buy canada) can't see that channel. In the "netgear genie" program, I see the region as EUROPE. From what I can tell, channel 157 is prohibited in europe ? Meaning that I can't even see my wifi network.
Is there a way to change the region? I've been banging my head against a wall trying to speak to tech support from my ISP, and there is nothing they can do to help.
The problem is that the netgear a7000 that I purchased (best buy canada) can't see that channel. In the "netgear genie" program, I see the region as EUROPE. From what I can tell, channel 157 is prohibited in europe ? Meaning that I can't even see my wifi network.
If you visit the right section for your USB adapter:
In essence, if you have the same symptoms described there the adapter is not from the "wrong region". You just have a wonky ISP that wants to force the router it provides – nothing to do with the adapter – to use a WiFi channel that isn't actually widely used.
There's a good chance that any other adapter you buy will show the same symptoms.
If you have the same ISP as @jfrancoisricard then you should join forces and shout at it loudly to stop messing you around.
