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Forum Discussion
Wifi extender AC1200 Stopped working after working fine for months
I have tried resetting the router and wifi extender multiple times with both the WPS method and the normal smart wizard method. I’ve tried using static IP as well. The smart wizard acts like it’s set ...
Ollie7600 wrote:
The smart wizard acts like it’s set up fine but my 2.4ghz says connected but doesn’t have internet. (Troubleshoot on windows says it’s due to IP configuration).
That sounds like a Windows thing.
I assume that you are using the EX6120 listed in your footer. (AC1200 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.)
To complete the picture, what router and/or modem sits in front of the extender?
Ollie7600 wrote:
Frameware is also up to date.
Without knowing the exact firmware version, that's impossible to confirm.
Are you trying to fix the extender, or a USB adapter? That's what this section is for.
You have posted your message in the section of this community given over to Home WiFi Adapters and Powerline. (This is easily done, given Netgear's complicated community structure.)
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done this already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.
I have also gotten the manual and found a virtual copy. Heres a photo of how my set up page looks. I just reset router and extender again to give it another go but this is still happening. I set up both bands in the smart wizard start up but when I try to use 2ghz theres no internet
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I fixed my issue following this thread https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/IP-Configuration-failure-EX6120-Range-Extender/td-p/1114181 even though it was for a different extender it still worked. I had to only pick one band at the start of the smart wizard as picking two doesn't work alot fo the time. One the mywifiext page it now just shows in the diagram of the signals between router and extender. that theres one green signal going into the wifi extender from the router, and theres two green signal coming out.