GS116NA Transformer Buzz/Hums loudly

[chockomonkey]

I just got this unit hooked up and its transformer has a fairly loud buzzing or humming sound.

From research I've done it seems this is an indication of damage or something else wrong with my power? No other transofmrers hum on this outlet. 

Please advise, I don't want to ruin my new switch if this power cord/transformer is damaged.

Thanks

[JohnRo · Accepted solution]

Hello chockomonkey, 

RMA has been completed, replacement power supply is on its way. 🙂 

Have a great day! 

Thanks, 

[JohnRo]

Hello chockomonkey, 

Welcome to the community! 

I have checked your device on our system and it is valid for replacement. Our support representative have responded to your request, please respond with the neccessary information needed to complete the replacement.

We'll be looking forward to your response. 

Thanks, 

[chockomonkey]

Thanks for the quick reply! 

I have received the communication from them and will take it from here. 

for those who stumble across this thread, a buzz or hum from your power adapter is not normal! Have it replaced. 

Cheers!

[JohnRo · Accepted solution]

Hello chockomonkey, 

RMA has been completed, replacement power supply is on its way. 🙂 

Have a great day! 

Thanks,