Reply

Product registration for XS708E

Victorgo
Aspirant

Product registration for XS708E

Hi Netgear support team,

 

 

I was trying to register for my XS708E. However, when I keyed in my serial no. it says that the switch has already been registered. Why? Am I getting something that has been returned to Amazon and resold to me?

 

How will I be getting my support on this product in future?

 

Victor

Message 1 of 5

Accepted Solutions
BrianL
NETGEAR Employee Retired

Re: Product registration for XS708E

HI Victorgo,

 

Just send us a PM so we can check. You may also want to follow mdgm's advice.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

View solution in original post

Message 5 of 5

All Replies
mdgm-ntgr
NETGEAR Employee Retired

Re: Product registration for XS708E

I have moved your post out of the ReadyNAS section to here. The XS708E is not a ReadyNAS, it is a switch.

It could well be that you bought an Amazon return if you bought it from there.

The warranty is for the original purchaser only when purchasing from an authorised reseller. If Amazon sold you a second hand unit as new you should take that up with them.

Message 2 of 5
Victorgo
Aspirant

Re: Product registration for XS708E

Would you be able to help me check who is this switch registered to? I will need some evident that this switch is not a new unit.
Message 3 of 5
Victorgo
Aspirant

Re: Product registration for XS708E

Let me know where can I post my serial no. to help me check?
Message 4 of 5
BrianL
NETGEAR Employee Retired

Re: Product registration for XS708E

HI Victorgo,

 

Just send us a PM so we can check. You may also want to follow mdgm's advice.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

View solution in original post

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 2784 views
  • 1 kudo
  • 3 in conversation
Announcements