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Good evening - at least it was until I tried registering a new product. First off the registration pages wouldnt load properly in chrome so had to resort to edge. Registered the product and got confirmation email. When I log in to the account, the product isnt listed and when I try the serial number it comes back with a message saying that it is registered to a different account. Cant grt to support as The product doesnt come up as registered. Has anyone else had theis issue and how did you get around this?
I inquired your concern to the NETGEAR Support Team and just found out that your GS105v5 switch is already registered under your name. Kindly verify it in your end.
I received a confirmation email that the switch was registered however when I log in to MyNetgear, it is not listed as a registered product. I also had an old router that was registered and that has disappeared from the list of registered products as well.
What I think has happened is that I forgot about my account and then created a new one with the same email address - although I should have thought that that should have been raised as a potential problem at the time - and the new router has been registed under my old profile. When I try to login, I get directed to my new profile hence the problem. Hope that makes sense.
I inquired your concern to the NETGEAR Support Team and found out that both the GS105v5 and WNR2200 registered under your name. However, I still reported your concern about what you see in your MyNETGEAR account. I will post here once I got a feedback.
