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1002030001 Commit failed
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1002030001 Commit failed
Hi everyone,
I recently upgraded my firmware from 6.2.2 - 6.9.1
Everything seems ok, I can still access my files through the network but when I want to watch movies on the ps4, I noticed the netgear media server is not showing up anymore, tried rebooting same thing. So I tried to disable & enable the DLNA & comes up with this error: 1002030001 - Commit failed.
Its enabled but media server not showing...I think this error is causing the media server not to work...=(....can anyone help me on this one? I would appriecate it. Thanks.
Kind Regards,
Ben
Model: ReadyNAS 102
Firmware: 6.9.1
Context: shares_panel_volume
Error:
1002030001
Commit failed
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Re: 1002030001 Commit failed
Did you update from 6.2.x to 6.5.2 as the Release Notes communicates is necessary before updating to 6.9.1?
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Re: 1002030001 Commit failed
Thanks for your reply. I read the notes and what i think, i remember is that mine originally was on 6.2.2 and notes said if its below 6.2.1, you'll need to do that right. But if 6.2.2, you can upgrade automatically. When i did do the firmware upgrade, it upgraded it to a firmware (can't remember which one is was) automatically, then rebooted, then another firmware upgrade to 6.9.1. If i was suppose to upgrade the firmware manually to 6.5.2, then i didn't do it.... =(....does this mean I've stuffed up my readynas....is there a fix for that....??? Now im so stressed.... =( =(=(
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Re: 1002030001 Commit failed
Hi mdgm,
I checked the logs:
Sun Dec 3 2017 2:12:14
System: ReadyNASOS service or process (readynasd) was restarted.
Sun Dec 3 2017 2:11:30
System: Firmware was upgraded to 6.9.1.
Sun Dec 3 2017 2:11:31
System: ReadyNASOS background service started.
Sun Dec 3 2017 2:11:27
Volume: Less than 5% of volume data's capacity is free. Performance on volume data is degraded. To improve performance, you must add capacity.
Sun Dec 3 2017 2:07:44
System: The system is rebooting.
Sun Dec 3 2017 1:58:33
System: Firmware was upgraded to 6.5.2.
Sun Dec 3 2017 1:58:35
System: ReadyNASOS background service started.
Sun Dec 3 2017 1:58:32
Volume: Less than 5% of volume data's capacity is free. Performance on volume data is degraded. To improve performance, you must add capacity.
Looks like it did upgrade to 6.5.2 then 6.9.1.
I was suppose to update to either 6.2.5 or 6.3.5 then to 6.5.2 but I didn't. Does this mean I will have to back up the 3.63 TB of data to an external hard drive, then do a factory /reset to fix this issue I'm having?
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Re: 1002030001 Commit failed
Hi everyone,
I've back up my data, what should I do? Factory default or OS reinstall?
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Re: 1002030001 Commit failed
Hi all,
I end up doing a factory default on my readynas 102. After 15 minutes, started up normally the start up wizard. I followed this youtube video: https://www.youtube.com/watch?v=9e3oWM4dR24
Copied some files from the backed up hard drive to the readynas & the media server (DLNA) is working now on on my ps4, when I enabled the DLNA. I can now copy files, rename them, create folders....etc...without errors. Hopefully this information will help someone.
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Re: 1002030001 Commit failed
Hi bjcool,
Thank you for sharing your resolution and/or workaround. We appreciate your contribution to the community.
Feel free to post any suggestions, questions, recommendations or anything about your NAS that you think needs attention or will help others.
Regards,
JohnCM_S
NETGEAR Community Team