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4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

redpola
Aspirant

4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

So I logged into my Ultra 6 and noticed there was a firmware upgrade available from May 2017! Since I get at least two emails from my NAS every day I assume it should have emailed me about this, but anyway, that's a minor problem.

 

I installed the upgrade and then.... time machine no longer worked. My two laptop macs no longer could log in. I rebooted the ReadyNAS (since sometimes it gets in a mode where nothing can log into it) and it didn't help.

 

Probing a little further, I attempted to change the Time Machine access password to be sure I had it correct. The web interface hung! A hard reset and disk check later and some errors were corrected.

 

All SMART reading good and no errors.

 

So I tried again. Same result. Every time I tried to change the time machine access password the UI and effectively the ReadyNAS hung.

 

The next step was re-installing the OS, using the reset hole and front panel buttons. I did this. Another disk check.

 

Now I can attempt to change the time machine access password and it appears to work, except the "volume size" of the time machine space is set back to the default 3000 every time I apply changes.

 

Digging deeper, it appears my partitions are mounted read-only which would explain a lot.

 

# touch /c/doc/SymformContrib/delete_this
touch: cannot touch `/c/doc/SymformContrib/delete_this': Read-only file system

During boot in kern.log I have this

 

EXT4-fs error (device dm-0): ext4_mb_generate_buddy:726: group 10 blocks in bitmap, 32768 in gd
Sep 14 10:59:30 sleepy kernel: Aborting journal on device dm-0-8.
Sep 14 10:59:30 sleepy kernel: EXT4-fs (dm-0): Remounting filesystem read-only
Sep 14 10:59:30 sleepy kernel: EXT4-fs error (device dm-0) in ext4_reserve_inode_write:5602: Journal has aborted
Sep 14 10:59:30 sleepy kernel: EXT4-fs error (device dm-0) in ext4_reserve_inode_write:5602: Journal has aborted
Sep 14 10:59:30 sleepy kernel: EXT4-fs error (device dm-0) in ext4_ext_remove_space:2437: Journal has aborted
Sep 14 10:59:30 sleepy kernel: EXT4-fs error (device dm-0) in ext4_reserve_inode_write:5602: Journal has aborted
Sep 14 10:59:30 sleepy kernel: EXT4-fs error (device dm-0) in ext4_orphan_del:2098: Journal has aborted
Sep 14 10:59:31 sleepy kernel: EXT4-fs error (device dm-0) in ext4_reserve_inode_write:5602: Journal has aborted

The first line seems to be some Linux bug which may have been fixed.

 

My data is there. The filesystem is read only. This seems to be showing up other bugs (such as the entire device hanging).

 

Does anyone have any suggestions beyond "Backup your 12GB data, install OS6 and start again"?

 

Many thanks in advance.

Model: ReadyNAS RNDU6000|ReadyNAS Ultra 6 Chassis only
Message 1 of 6
redpola
Aspirant

Re: 4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

Kern.log extra from yesterday morning's scrub onwards

Sep 18 02:00:24 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 02:00:25 sleepy kernel: EXT4-fs (dm-3): INFO: recovery required on readonly filesystem
Sep 18 02:00:25 sleepy kernel: EXT4-fs (dm-3): write access will be enabled during recovery
Sep 18 02:00:26 sleepy kernel: EXT4-fs warning (device dm-3): ext4_clear_journal_err:4104: Filesystem error recorded from previous mount: IO failure
Sep 18 02:00:26 sleepy kernel: EXT4-fs warning (device dm-3): ext4_clear_journal_err:4105: Marking fs in need of filesystem check.
Sep 18 02:00:26 sleepy kernel: EXT4-fs (dm-3): recovery complete
Sep 18 02:00:26 sleepy kernel: EXT4-fs (dm-3): mounted filesystem with ordered data mode. Opts: acl,user_xattr
Sep 18 02:05:27 sleepy kernel: EXT4-fs (dm-3): error count: 11
Sep 18 02:05:27 sleepy kernel: EXT4-fs (dm-3): initial error at 1505383170: ext4_mb_generate_buddy:726
Sep 18 02:05:27 sleepy kernel: EXT4-fs (dm-3): last error at 1505696424: ext4_remount:4252
Sep 18 05:13:37 sleepy kernel: rsync[12335]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Sep 18 07:13:32 sleepy kernel: rsync[13116]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Sep 18 08:42:31 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 08:44:38 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 09:13:45 sleepy kernel: rsync[13265]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Sep 18 10:43:24 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 10:59:57 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 11:06:28 sleepy kernel: EXT4-fs (dm-0): error count: 15
Sep 18 11:06:28 sleepy kernel: EXT4-fs (dm-0): initial error at 1505383170: ext4_mb_generate_buddy:726
Sep 18 11:06:28 sleepy kernel: EXT4-fs (dm-0): last error at 1505728797: ext4_remount:4252
Sep 18 11:13:19 sleepy kernel: rsync[13416]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Sep 18 13:00:48 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 13:13:42 sleepy kernel: rsync[13566]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Sep 18 14:12:59 sleepy kernel: EXT4-fs error (device dm-0): ext4_remount:4252: Abort forced by user
Sep 18 15:13:28 sleepy kernel: rsync[13747]: segfault at 8 ip 0000000008078e3c sp 00000000ffbb29d0 error 4 in rsync[8048000+56000]
Model: ReadyNAS RNDU6000|ReadyNAS Ultra 6 Chassis only
Message 2 of 6
StephenB
Guru

Re: 4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

Clearly the file system has corruption, you also need to confirm the disk health.

 

What do you see in disk_smart.log (reallocated, current pending sectors, offline uncorrectable, etc)?  Have you gotten any email alerts related to disk health?

 


redpola wrote: Does anyone have any suggestions beyond "Backup your 12GB data, install OS6 and start again"?

 

OS-6 would be up to you.  You hopefully realize that your data is at risk, so you should be backing up what you can.

Message 3 of 6
redpola
Aspirant

Re: 4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

All fine. The filesystem has no corruption.

 

I need to get to the bottom of this before I go for OS 6. I'd rather my device worked the same as it did before the OS upgrade. Is it possible to downgrade?

 

 

Message 4 of 6
StephenB
Guru

Re: 4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.


The changes in 4.2.31 were mainly security patches - nothing that would cause disk corruption.  So I don't think this is upgrade related (despite the timing).  You can certainly downgrade if you want to.

Message 5 of 6
redpola
Aspirant

Re: 4.2.31 on my Ultra 6 has killed my NAS? Drive is read only and frontview hangs.

So nothing in the logs... Nothing in SMART...

 

Hardware? RAM? I might run a memory test and see what that says.

Message 6 of 6
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