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Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

bjhills
Aspirant

Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

Good Evening, I'm new to the community discussions so...

 

I have had my Duo for 9 years with only a small number of 'issues' but this one is baffeling me.

When I use RAIDar (4.3.8) to brin up the front page in Crome it will not load correctly.whilst it always has in the past.

Reading other posts I have cleared my cache but this has had no effect.

What I get is:2. Frontview Advance Control Home Screen.jpg

Can anyone help?

 

Cheers

Model: RND2000|ReadyNAS Duo Chassis only
Message 1 of 7
937carrera
Aspirant

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

Have you tried using another browser like Firefox? I suspect it is a SSl security issue caused by a recent Chrome update.

 

You should get prompted to add a security exception because of a self signed certificate

Message 2 of 7
StephenB
Guru

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

FWIW, I am able to access my own Duo with the current version of Chrome.

 

But I agree that it makes sense to try Firefox and see if the behavior is different.  You could also try rebooting the Duo.

Message 3 of 7
bjhills
Aspirant

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

Thanks, I can access the page through IE so it seems like it could be a setting in Chrome.

Message 4 of 7
StephenB
Guru

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

What firmware are you running in the Duo?

Message 5 of 7
937carrera
Aspirant

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150

Hah !

 

I prefer to access my legacy netgear stuff through IE, I was going to post about using IE but took it out as I doubted many others would still have it available to them.

 

This is suggesting even more that it's a SSL certificate related issue to me

 

In IE are you using http or https ?

 

Message 6 of 7
StephenB
Guru

Re: Admin Page not working on FrontView: ReadyNAS Duo Model RND2150


@937carrera wrote:

 

This is suggesting even more that it's a SSL certificate related issue to me

 


Actually I don't think that's the case.  Generally cert issues show up as clear exceptions on the browser page, not a blank frame as we are seeing here.

 

There are issues with old 4.1.x firmware and all current browsers, though setting IE in "compatibility mode" can overcome most of them.  That's why I asked about the firmware version.  So upgrading the duo to run 4.1.16 would be my first suggestion.

 

 


@937carrera wrote:

 

I prefer to access my legacy netgear stuff through IE,

 


Generally I use Chrome - but there is one issue there: the "SMART+" popup on the health screen comes up blank.

 

FireFox is actually a good choice, as it allows you to store security exceptions for the self-signed certificate stuff.

Message 7 of 7
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