Admin Password Recovery

[Annamarie]

Hello All,  I work in IT and have a NAS that I am unable to access.  I have tried the email recovery procedure, unsuccessful and also the manual reset instructions.......go to the password recovery page and then press the reset button on the NAS within 10 minutes.  That procedures is also NOT working..................sigh!

As the backups have not been running becuase i cannot access the drive to fix things, I am would very much like to avoid a system restore.  Any help is greatly appreciated.

Thank you.

Annamarie D. Lloyd

ADL Computer Services, LLC

[StephenB]

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@Annamarie wrote:

I work in IT and have a NAS that I am unable to access.  I

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Try the OS reinstall procedure on pages 58-59 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

That will

• partially reinstall the OS (which should do no harm)
• turn off disk quota (volume settings wheel on the volume tab is where you can turn it back on)
• reset the NAS network settings to use DHCP and disable any NIC bonding
• reset the admin password to password.

Be careful not to do the factory default, as that will destroy your data.