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Available Apps page blank

dmacleo
Guide

Available Apps page blank

rn314 with 4 4tbdrives firmware 6.6.0, had this issue hit me 11-19-2016 just few days (3 maybe) after upgrading to 6.6.0.

https://community.netgear.com/t5/New-to-ReadyNAS/RN204-volume-lost/td-p/1173539/jump-to/first-unread...

since this was used for media and I had backups I just created new volume and restored files from nightly backup.

but my available apps page shows nothing,

 

 

I can manually download and install apps and they show under installed apps and seemm to work, plex is only one I make lot of use of.

 

I did try manually reinstalling 6.6.0 but it did not help, this require a factory reset and reinstall?

 

Model: RN31400|ReadyNAS 300 Series 4- Bay
Message 1 of 10

Accepted Solutions
dmacleo
Guide

Re: Available Apps page blank

yeah factory defaults worked.

I think I could have deleted volume and done OS reinstall and that may have worked but at that point factory default was just easier really.

so copying stuff back over now.

 

View solution in original post

Message 10 of 10

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StephenB
Guru

Re: Available Apps page blank

Plex isn't distributed by Netgear anymore, so you need to manually upload that one anyway.

 

The list of available apps shown in the UI is stored in the /apps folder itself - you might want to simply wait a while, and see if it populates.

Message 2 of 10
dmacleo
Guide

Re: Available Apps page blank

yeah I forgot about plex but still, others should show.

been 36 hours or so , shoul dbe enough time.

/apps only has the 3 I manually installed (2 downloaded from netgear apps page) so not sure why not showing there.

 

Message 3 of 10
StephenB
Guru

Re: Available Apps page blank


@dmacleo wrote:

been 36 hours or so , shoul dbe enough time.

 


Maybe restart then.

 

The available apps are in a hidden subfolder (/apps/.freeapps).  That list should be complete (including apps you've already installed).

 

Mine looks like this:


root@RN526X:/apps/.freeapps# ls -al
total 0
drwxr-xr-x 1 admin admin 1160 Nov 9 10:00 .
drwxrwxrwx 1 root root 166 Nov 19 19:50 ..
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 ajaxplorer
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 asterisk-app
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 automatic
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 avplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 baikal
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 bindr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 bzeeetr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 couchpotato
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 ddclientr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 dnsserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 drupal
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 dvblink-tv-server
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 elc
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 glpi
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 htop
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 idrive
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 istat
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 joomla
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 kernelplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 koken
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 limesurvey
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 linux-dash
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 loganalyzerr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 memeoc1
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 monsta
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 mysqlr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-istatserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-logitechmediaserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-netdata
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-transmission
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-zoneminder
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 neromediahome
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 oraynewph
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 oscommerce
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 osticket
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpmyadminr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpsysinfo
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 piwigo
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 prestashop
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 pydio
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 pythonr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 qbittorrentr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 recollweb
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 resilio-sync
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 selfoss
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 shellinabox
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sickbeardr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sickrage
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 smbplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 subversion-ntgr
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sugarcrm
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 surveillance
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 tftpr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 tinyrss
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 transmissionr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 twonky
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 utserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 virtualhere
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 vpnserver

Message 4 of 10
dmacleo
Guide

Re: Available Apps page blank

its been  restarted, but no .freeapps directory present

root@NAS314:~# cd /apps/.freeapps: No such file or directory


ls -al

 

root@NAS314:/apps# ls -al
total 16
drwxrwxrwx 1 admin admin 138 Nov 21 09:57 .
drwxr-xr-x 1 root  root  276 Nov 21 09:57 ..
dr-xr-xr-x 1 root  root    0 Nov 17 13:14 DO_NOT_DELETE
drwxr-xr-x 1 media root   18 Nov 21 10:51 .forked-daapd
drwxr-xr-x 1 admin admin 274 Nov 17 16:48 plexmediaserver
drwxr-xr-t 1 root  root   34 Nov 17 14:15 .readydlna
drwxr-xr-x 1 admin admin 172 Nov 18 09:58 shellinabox
drwxr-xr-x 1 root  root  106 Nov 18 09:58 smbplus
root@NAS314:/apps#

odd.

not a HUGE deal, can just d/l the app then install when desired but still...

where there was a volume recreation I suspect that drove the apps issue

Message 5 of 10
StephenB
Guru

Re: Available Apps page blank


@dmacleo wrote:

 

where there was a volume recreation I suspect that drove the apps issue


Could be.  Hopefully @mdgm-ntgr or some other Netgear person will comment.

Message 6 of 10
dmacleo
Guide

Re: Available Apps page blank

wonder if recreating that .freeapps directory would fix it.

 

Message 7 of 10
StephenB
Guru

Re: Available Apps page blank


@dmacleo wrote:

wonder if recreating that .freeapps directory would fix it.

 


Possible, though it seems unlikely.

Message 8 of 10
dmacleo
Guide

Re: Available Apps page blank

doing an OS reinstall did not fix it,

wonder if I need to delete volumes, remove discs, do the OS reinstall and rebuild from there.

if doing that much may as well go to factory default settings

Model: RN31400|ReadyNAS 300 Series 4- Bay
Message 9 of 10
dmacleo
Guide

Re: Available Apps page blank

yeah factory defaults worked.

I think I could have deleted volume and done OS reinstall and that may have worked but at that point factory default was just easier really.

so copying stuff back over now.

 

Message 10 of 10
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