Available Apps page blank

[dmacleo]

rn314 with 4 4tbdrives firmware 6.6.0, had this issue hit me 11-19-2016 just few days (3 maybe) after upgrading to 6.6.0.

https://community.netgear.com/t5/New-to-ReadyNAS/RN204-volume-lost/td-p/1173539/jump-to/first-unread...

since this was used for media and I had backups I just created new volume and restored files from nightly backup.

but my available apps page shows nothing,

I can manually download and install apps and they show under installed apps and seemm to work, plex is only one I make lot of use of.

I did try manually reinstalling 6.6.0 but it did not help, this require a factory reset and reinstall?

[dmacleo · Accepted solution]

yeah factory defaults worked.

I think I could have deleted volume and done OS reinstall and that may have worked but at that point factory default was just easier really.

so copying stuff back over now.

[StephenB]

Plex isn't distributed by Netgear anymore, so you need to manually upload that one anyway.

The list of available apps shown in the UI is stored in the /apps folder itself - you might want to simply wait a while, and see if it populates.

[dmacleo]

yeah I forgot about plex but still, others should show.

been 36 hours or so , shoul dbe enough time.

/apps only has the 3 I manually installed (2 downloaded from netgear apps page) so not sure why not showing there.

[StephenB]

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@dmacleo wrote:

been 36 hours or so , shoul dbe enough time.

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Maybe restart then.

The available apps are in a hidden subfolder (/apps/.freeapps).  That list should be complete (including apps you've already installed).

Mine looks like this:

root@RN526X:/apps/.freeapps# ls -al
total 0
drwxr-xr-x 1 admin admin 1160 Nov 9 10:00 .
drwxrwxrwx 1 root root 166 Nov 19 19:50 ..
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 ajaxplorer
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 asterisk-app
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 automatic
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 avplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 baikal
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 bindr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 bzeeetr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 couchpotato
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 ddclientr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 dnsserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 drupal
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 dvblink-tv-server
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 elc
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 glpi
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 htop
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 idrive
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 istat
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 joomla
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 kernelplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 koken
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 limesurvey
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 linux-dash
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 loganalyzerr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 memeoc1
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 monsta
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 mysqlr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-istatserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-logitechmediaserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-netdata
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-transmission
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 nastools-zoneminder
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 neromediahome
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 oraynewph
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 oscommerce
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 osticket
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpmyadminr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 phpsysinfo
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 piwigo
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 prestashop
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 pydio
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 pythonr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 qbittorrentr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 recollweb
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 resilio-sync
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 selfoss
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 shellinabox
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sickbeardr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sickrage
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 smbplus
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 subversion-ntgr
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 sugarcrm
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 surveillance
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 tftpr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 tinyrss
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 transmissionr6
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 twonky
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 utserver
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 virtualhere
drwxr-xr-x 1 admin admin 36 Nov 9 10:00 vpnserver

[dmacleo]

its been  restarted, but no .freeapps directory present

root@NAS314:~# cd /apps/.freeapps: No such file or directory

ls -al

root@NAS314:/apps# ls -al
total 16
drwxrwxrwx 1 admin admin 138 Nov 21 09:57 .
drwxr-xr-x 1 root  root  276 Nov 21 09:57 ..
dr-xr-xr-x 1 root  root    0 Nov 17 13:14 DO_NOT_DELETE
drwxr-xr-x 1 media root   18 Nov 21 10:51 .forked-daapd
drwxr-xr-x 1 admin admin 274 Nov 17 16:48 plexmediaserver
drwxr-xr-t 1 root  root   34 Nov 17 14:15 .readydlna
drwxr-xr-x 1 admin admin 172 Nov 18 09:58 shellinabox
drwxr-xr-x 1 root  root  106 Nov 18 09:58 smbplus
root@NAS314:/apps#

odd.

not a HUGE deal, can just d/l the app then install when desired but still...

where there was a volume recreation I suspect that drove the apps issue

[StephenB]

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@dmacleo wrote:

where there was a volume recreation I suspect that drove the apps issue

---

Could be.  Hopefully @mdgm-ntgr or some other Netgear person will comment.

[dmacleo]

wonder if recreating that .freeapps directory would fix it.

[StephenB]

---

@dmacleo wrote:

wonder if recreating that .freeapps directory would fix it.

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Possible, though it seems unlikely.

[dmacleo]

doing an OS reinstall did not fix it,

wonder if I need to delete volumes, remove discs, do the OS reinstall and rebuild from there.

if doing that much may as well go to factory default settings

[dmacleo · Accepted solution]

yeah factory defaults worked.

I think I could have deleted volume and done OS reinstall and that may have worked but at that point factory default was just easier really.

so copying stuff back over now.