Orbi WiFi 7 RBE973
Reply

BUG REPORT: Data loss due to inconsistent status of "Remove deleted files on target" checkbox.

michaelarnauts
Aspirant

BUG REPORT: Data loss due to inconsistent status of "Remove deleted files on target" checkbox.

I'm not sure about the section on where to report bug reports. I can't seem to find anything about this on the website. This is a quite major bug!

 

Priority:

High

 

Affected device:

NETGEAR ReadyNAS 104

 

Firmware:

6.2.5

 

Steps to reproduce:

* Create two backup jobs, and make sure that the checkbox "Remove deleted files on target" is checked off on both jobs.

* Open job 1, and check the box. Hit save.

* Open job 2, and notice that the box is checked also there. Don't hit save.

* Refresh the page to reload the interface.

* Open job 2, notice the box is unchecked again. Hit cancel.

* Open job 1, notice the box is checked. Hit cancel.

* Open job 2, notice the box is checked again. Hit cancel.

 

It seems that the status of the box isn't loaded correctly when a new job is opened.

This can cause unexpected data loss when you make a unrelated change to job 2, but that causes the checkbox "Remove deleted files" to become checked. The next backup run will remove old files on the destination!

Message 1 of 3
mdgm-ntgr
NETGEAR Employee Retired

Re: BUG REPORT: Data loss due to inconsistent status of "Remove deleted files on target" c

Which web browser and version are you using?

After creating the backup job have you tried clearing your web browser cache, closing your web browser and reopening the web admin page?

Message 2 of 3
michaelarnauts
Aspirant

Re: BUG REPORT: Data loss due to inconsistent status of "Remove deleted files on target" c

This issue occurs in Chrome (44) and Edge (20.10240.16384.0). As indicated, the status of the checkbox is correct when the page is refreshed between the two edits.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 4089 views
  • 0 kudos
  • 2 in conversation
Announcements