HELP! I am an unexperienced user of a ReadyNas NV+ in the Netherlands.
Yesterday I started a backup procedure from the ReadyNas to a USB drive using the frontview interface. I noticed that new directories were not copied. I therefore changed the backup procedure and added "full backup". Then I read about deleting old files, which seemed the logical thing to do.
However, soon I discovered that the ReadyNas was deleting all my files in the source directory, in stead of the USB drive. I immediately turned of the ReadyNas, but the harm was already done: since the last backup I have lost 3 months of data, including personal files I really don't want to lose.
Today I called the Netgear helpdesk in the Netherlands, but they explained to me that there is no normal way of restoring the files. Now I have the following questions: - does anyone have any experience with restoring data after it has been deleted on the ReadyNas? - does anyone know a professional and reliable company in the Netherlands, that can restore the data on my ReadyNas?
I am almost sure that the ReadyNas was set on RAID 5, but am afraid to switch it on and possibly reduce the chance on restoring data. In other words: please help!
