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Re: Can't Access Boot Menu - Ultra 6

Mook1
Aspirant

Can't Access Boot Menu - Ultra 6

I realize there are other threads about this issue but mine is a bit diiferent.

 

I just replaced memory in both my Ultra 6s. The steps were:

 

Ultra Unit A

 

Removed disks

Installed new memory

Ran memory test (passed)

Replaced disks

Done

 

Ultra Unit B

 

Removed Disks

Installed new memory

Couldn't access Boot Menu to perform a memory test.

Swapped memory from Unit A and Unit B (with "good" memory)

Couldn't access Boot Menu

Placed blank disk in Unit B and powered up.

Couldn't access Boot Menu

Disk Passed

Started to perform Factory Reset on Unit B

I pulled the plug when I saw "Awaiting RAIDar"

 

So it seems Unit B is working fine other than I can't access the Boot Menu.

 

I would imagine the reset button isn't functioning on Unit B or is it possibly caused by something else?

 

Here's my MAIN question:

 

What should I expect when I put the original disks in Unit B?

 

I noticed that Unit B was assigned a new IP address so I am somewhat uncertain about what to expect.

Message 1 of 6

Accepted Solutions
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't Access Boot Menu - Ultra 6

Ah, it could just be a faulty reset button.

View solution in original post

Message 4 of 6

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mdgm-ntgr
NETGEAR Employee Retired

Re: Can't Access Boot Menu - Ultra 6

Which firmware are you running on Unit B?

Message 2 of 6
Mook1
Aspirant

Re: Can't Access Boot Menu - Ultra 6

Firmware on both units is 4.2.27.

 

Unit A is working just as it was before the memory upgrade.

Message 3 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't Access Boot Menu - Ultra 6

Ah, it could just be a faulty reset button.

Message 4 of 6
Mook1
Aspirant

Re: Can't Access Boot Menu - Ultra 6

All is well with my Ultra 6. mdgm took a look at it and found no issues. Look like a faulty reset switch. Everything is working as it did before I started this thread.

 

I APPRECIATE mdgm's time and effort in looking into my issue.

 

Thanks, mdgm.

Message 5 of 6
mdgm-ntgr
NETGEAR Employee Retired

Re: Can't Access Boot Menu - Ultra 6

Great!

Btw we do have a new firmware release 4.2.29 now available.

Message 6 of 6
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