Can't delete an unused ReadyDR share

[HVGSIT]

Hi,

I can't delete an old ReadyNas DR share I set up while testiing months ago. I get the following error in the web interface.

"Could not delete share due to snapshot deleteion failure, Code 1004030000"

I have tried  updating to 6.7.5 and so rebooted.

I have downloaded the logs from the NAS and the following looks like the issue

Jun 26 10:38:47 NAS01 snapperd[3632]: Snapper delete-config
Jun 26 10:38:47 NAS01 snapperd[3632]: loading 208 failed
Jun 26 10:38:47 NAS01 snapperd[3632]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:39 (Directory not empty)
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting btrfs snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: CAUGHT: deleting snapshot failed

Any ideas how to remove it ?

Thanks

Phil

[StephenB]

I'm wondering if you purchased your RN316 (new) between 1 June 2014 and 31 May 2016.  If so, you have lifetime chat support at my.netgear.com.  That would be a good option.

[Marty_M]

Hello HVGSIT,

Can you PM the serial number of your NAS, so I can check our system for its warranty status.

Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

[HVGSIT]

Have sent PM with serial

Thanks

[HVGSIT]

Yes purchased 08/2014

Phil

[StephenB]

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@HVGSIT wrote:

Yes purchased 08/2014

Phil

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If you purchased new, then you should have free lifetime chat support at my.netgear.com.  That was offered on business ReadyNAS purchased between 1 June 2014 and 31 May 2016.