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Can't delete an unused ReadyDR share

HVGSIT
Aspirant

Can't delete an unused ReadyDR share

 

Hi,

 

I can't delete an old ReadyNas DR share I set up while testiing months ago. I get the following error in the web interface.

 

"Could not delete share due to snapshot deleteion failure, Code 1004030000"

 

I have tried  updating to 6.7.5 and so rebooted.

 

I have downloaded the logs from the NAS and the following looks like the issue

 

Jun 26 10:38:47 NAS01 snapperd[3632]: Snapper delete-config
Jun 26 10:38:47 NAS01 snapperd[3632]: loading 208 failed
Jun 26 10:38:47 NAS01 snapperd[3632]: delete subvolume failed, ioctl(BTRFS_IOC_SNAP_DESTROY) failed, errno:39 (Directory not empty)
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting btrfs snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: THROW: deleting snapshot failed
Jun 26 10:38:47 NAS01 snapperd[3632]: CAUGHT: deleting snapshot failed

 

Any ideas how to remove it ?

 

Thanks

Phil

 

 

 

 

Model: RN31661D|ReadyNAS 316 6-Bay
Message 1 of 6
StephenB
Guru

Re: Can't delete an unused ReadyDR share

I'm wondering if you purchased your RN316 (new) between 1 June 2014 and 31 May 2016.  If so, you have lifetime chat support at my.netgear.com.  That would be a good option.

Message 2 of 6
Marty_M
NETGEAR Employee Retired

Re: Can't delete an unused ReadyDR share

Hello HVGSIT,

 

Can you PM the serial number of your NAS, so I can check our system for its warranty status.


Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

Message 3 of 6
HVGSIT
Aspirant

Re: Can't delete an unused ReadyDR share

Have sent PM with serial

 

Thanks

Message 4 of 6
HVGSIT
Aspirant

Re: Can't delete an unused ReadyDR share

Yes purchased 08/2014

 

Phil

Message 5 of 6
StephenB
Guru

Re: Can't delete an unused ReadyDR share


@HVGSIT wrote:

Yes purchased 08/2014

 

Phil


If you purchased new, then you should have free lifetime chat support at my.netgear.com.  That was offered on business ReadyNAS purchased between 1 June 2014 and 31 May 2016.

Message 6 of 6
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