Can't download the logs

[gyves1]

Hi,

On each trial to download my logs, I receive an error message, see below:

My FW is 6.6.1 on RN312

My browser is OPERA

Thanks for your help

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<xs:nml xmlns:xs="http://www.netgear.com/protocol/transaction/NMLSchema-0.9" src="browser" dst="nas" locale="fr">

<xs:transaction ref-id="" type="0">

<xs:response ref-id="opid" status="failure">

<xs:error>

<xs:error-code>

<![CDATA[ 12008010002 ]]>

</xs:error-code>

<xs:error-cause>

<![CDATA[ Can't create zipped log ]]>

</xs:error-cause>

<xs:error-details>

<![CDATA[ Error in dlowload log ]]>

</xs:error-details>

</xs:error>

</xs:response>

</xs:transaction>

</xs:nml

[mdgm-ntgr · Accepted solution]

gyves1 you've got an app installed that created a huge syslog. We don't use a syslog by default we have the systemd journal.

Even after dealing with that your root volume is still very full. Looks like you've installed a lot on this system over time. Your /usr/lib for example is quite large.

[OOM-9]

Can you put the unit into Secure Diagnostics Mode and PM me the port?

[B_L]

Is Anti-Virus enabled? If yes, disable it and try again.

[gyves1]

Which antivirus ? from ReadyNAS or from my Computer?

[gyves1]

Hi,

I have enabled the Secure Diagnostic Mode, but the port is still blank 😞

[mdgm-ntgr]

Did you just check the checkbox or did you click Apply as well. Looks to me like you didn't click the Apply button yet.

[gyves1]

---

@mdgm wrote:

Did you just check the checkbox or did you click Apply as well. Looks to me like you didn't click the Apply button yet.

---

Yes correct! Sorry I was too tired 😉

Now is done

[mdgm-ntgr · Accepted solution]

gyves1 you've got an app installed that created a huge syslog. We don't use a syslog by default we have the systemd journal.

Even after dealing with that your root volume is still very full. Looks like you've installed a lot on this system over time. Your /usr/lib for example is quite large.

[gyves1]

Hi mdgm,

Thanks for this reply.

I'm very surprised by this syslog problem.

I have only one third-party app (transmission) and 2 Netgear apps (Antivirus plus, SMB plus) installed now on my ReadyNAS.

I have also enabled the Amazon backup. That's all...

How can I clean up the syslog and the LIB on my ReadyNAS ? I know how to clean the classic logs by clicking on "delete logs" button in ReadyNAS web app.

I remember that Egnyte support team had installed manually the backup app due to a problem with the built-in auto-install package. Later I have desintalled this third-aprty app to use an Netgear built-in Backup integration.

Can you help me to clean this root volume or do you know an official Netgear add-on to clean or to optimize the readynas without data loss, of course?

Many thanks,

Yves