Updated several RNAS 312's with firmware 6.9.3. -Also updated a 212 with 6.9.3.
After the update, RAIDar application 6.3.0 can no longer access the 312's on the internal network through login. Can access the shares via "browse" and thru ReadyCloud....but not thru local or Cloud admin page login. Did not affect the RNAS 212.
Ideas? Suggestions on restoring local login with RAIDar app?
There has been a security update to the UI that would require this update (from the less secure to the more secure interface) to have a refresh within the web browser. (Refresh key shortcuts of F5, ctrl + 'r', or cmd +'r'.)
What are the different web browsers were checked? Getting more information will be helpful if it is not related to the security update.
Refreshing the page did not work, neither did closing the browser and opening it again (Firefox 59). However, clearing cache and cookies now allows for connection to the Admin Page.
I am having the same issue -- cannot access admin page in firefox 59.01 after updating to 6.9.3. cleared cache and permit the the pop-up exception, but wont get past the splash page. can access on chrome.
Model: RN626X | ReadyNAS 626X 6-Bay with Intel® Xeon® Quad-Core Server Processor,RN716X|ReadyNAS 716X Chassis
Does your NAS have access to the internet (i.e. are the DNS settings correct)?
You can verify this by downloading the logs using RAIDar and checking network_settings.log
If the settings are correct, please reboot your NAS and wait at least 10 minutes. The GUI should then work fine and you can disconnect the NAS from the internet again if you wish.
If it's still not resolved then there is something that can be tried using SSH.
Does your NAS have access to the internet (i.e. are the DNS settings correct)?
You can verify this by downloading the logs using RAIDar and checking network_settings.log
If the settings are correct, please reboot your NAS and wait at least 10 minutes. The GUI should then work fine and you can disconnect the NAS from the internet again if you wish.
If it's still not resolved then there is something that can be tried using SSH.
Yes, the DNS settings are correct. I can access the admin page via Chrome, I can get to the internet from the admin page. i can also see all my folders on explorer. will try the reboot/wait. thanks George
cleared the cache and waited 24 hours. Still unable to access the admin page in firefox 59.0.1 under 6.9.3. my 626 which is still on 6.9.2 is still accessible on firefox.
I am not seeing that on my RN526 (also runing 6.9.3). I can access the admin page with both Firefox and Chrome. Firefox is also 59.0.1 (64 bit) running on windows 10.
Do you have any extensions or ad-blockers installed?
It was AdBlocker. Disabled it and all is fine. Didn't need to do that before so I consider it a bug.
A bug in AdBlocker. AdBlocker works by filtering out stuff in the webserver's html. It's up to AdBlocker to do that in a way that doesn't do damage - it's not something up to Netgear.
Same here. After updating my RN102 to 6.9.3 I cannot access the admn pages.
Initially it logs in fine, splash and then admin page. 2 to 3 seconds later it displays a progres bar and the message 'Connecting to the ReadyNAS Admin Page..' it takes about 30 seconds to reach 100% it then shows the admin page for a split second before returning to the progress bar. It loops like this continuously.
Tried both Firefox ESR 52.7.3 & Chrome 61. Both behave the same. No plugins running in Chrome. Both browsers have been completely cleared cache wise. Chrome behaves the same in incognito mode too.
You may want to contact Support and log a case. If you have support contract or if you have purchased your NAS brand new between June 1 2014 to May 31 2016 then you should have lifetime Chat Support available.
**For RN100/200/210 series unfortunately it is not eligible for Lifetime Chat. For a full list and info on ReadyNAS Support and Warranty please click here.
