Cannot connect to RN10104 with Windows 10

[whyshouldI]

Hi, Windows explorer has just declared it cannot find the RN10104 on the network.

Raidar connects ok & I can do all the functions from there.

Looks like a windows problem - any thoughts where to look to get a reliable connection?

I have tried readcloud also - the NAS is not found either

Thanks

Simon

[whyshouldI · Accepted solution]

Thanks - no improvement.  Further research pointed to the AntiVirus all on the NAS - turning this off fixed everything

Thanks

[mdgm-ntgr]

There is a bug with Windows 10 at the moment. Hopefully Microsoft will push out the update that addresses this issue soon.

You could try going to e.g. \\ip.address.of.nas or \\hostname

[whyshouldI · Accepted solution]

Thanks - no improvement.  Further research pointed to the AntiVirus all on the NAS - turning this off fixed everything

Thanks

[mdgm-ntgr]

Ah. There is a known issue with that service at the moment which we are working on.