Cant access ReadyNas314 after new frimware update every two day i can shutdown force fully and On?

[GRamu24]

Hi,

RN31400 can't access through browser after new frimaware update before working fine. when ever i shutdown force fully that time it will access and run two to three days is good but next day same problem repating. So please help me as early as possible.

[Marc_V]

@GRamu24

Welcome to the Community!

You may want to check on your logs for clues or possible issues why it is happening. You can also send me the full logs through PM.\

HTH

[GRamu24]

when ever i attached log file error showing, so please how to share log file to you.

@Marc_V 

[StephenB]

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@GRamu24 wrote:

when ever i attached log file error showing, so please how to share log file to you.

@Marc_V 

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They really should update the kb article on this.  

What you do is 

1. upload the log zipfile to cloud storage (google drive, onedrive, dropbox, ...) and get a shareable link.
2. send a private message (PM) to @Marc_V using the envelope icon in the upper right of the forum page.
3. include a link to this forum thread, and the shareable link to your zip in the PM.

BTW, it's not a good idea to post the log zip publicly, as there is some privacy leakage when you do that.