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Forum Discussion
Knorske
Jan 22, 2016Aspirant
Corrupt Root ReadyNAS Duo V1
I just installed a new disk into my ReadyNAS Duo v1 which had been deteched with a "bad disk." All this from posts about one week ago. When I turned on the device, it was acting much as it did b...
- Jan 25, 2016
The default admin password for the duo v1 is "netgear1"
Knorske
Jan 23, 2016Aspirant
I contacted tech support, after buying a year's contract. The response was "I need to send this to a higher."
In the meanwhile, I loaded my "bad disk" into a different duo v1, along with a blank drive, and the unit is now synching. The trouble with the unit is I can not register it. I purchased it on eBay, and the unit is already registered, by someone else (original owner?). Apparently, a former owner changed the RAIDar password, and I can not access Front Page.
Do you have any suggestions about how to access the unit other than via RAIDar?
For my "old" duo v1, the unit registering a "Corrupt Root," I performed a factory reset (with a blank disk--no files to lose!), and it is in the process of "Creating Volume." I believe, once the unit is in a final boot, I can load my "good disk," and the unit will then sync (and fill) the blank. Am I pretty much correct?
Thank you.
JennC
Jan 23, 2016NETGEAR Employee Retired
Hello Knorske,
2nd disk will mirror the first disk (by default NAS uses XRAID), so files of the 2nd disk will be deleted as it will copy what the 1st disk has.
If you are not able to access the admin page/FrontView because of the password is the only problem you have on the pre-owned unit, you can simply use https://<ReadyNAS_IP_address>/password_recovery (ex. http://192.168.0.25/password_recovery). If this fails, you can perform OS reinstall.
OS reinstall. Reinstalls the firmware from the system’s internal flash to its disks. Use the OS reinstall boot mode when the system crashes and corrupts some configuration files. OS reinstall boot mode also resets some settings on your system, such as Internet protocol settings and the administrator password, to defaults. This is done via boot menu.
Regards,
- KnorskeJan 23, 2016Aspirant
Jenn ...
Thank you for your response. I SHOULD have known my solution was "too good to be true." I was thinking a "loaded" drive would resync to an "empty" drive, not considering bay 1 or 2.
I stopped the resync of my "good" drive, but it will not run as a single drive in either of my duo v1 units. I presume my only choice, to save what data is left on the drive, is to use the linux download and have my "good" drive USB to my PC.
Do you know, using this method, can I save the data to a drive other than one on my PC (say, a NAS). Also, will ALL my data (what is left, of course) be available to me?
I am really sweating the loss of any data. I know about "backup, backup, backup, ..." but I was counting on my NAS to be its own backup. Yes, I know -- no such thing!!
Thank you.
- KnorskeJan 23, 2016Aspirant
Jenn ...
I realize I put myself into quite a pickle.
When I did a factory reset on my "old" duo v1, I put a blank drive in bay 1 and left bay 2 open. After the reset, I put my "good" disk (my data-filled disk) in bay 2. As you noted I was busy watching my data-filled disk get empty. After your notice, I turned off the machine and swapped the disks -- my "good" disk in bay 1. When I restarted the duo, RAIDar indicated bay 1 was now being updated by bay 2 (same "emptying" process as before). Niether my "old" nor "new" duo would run with just my "good" disk in bay 1, with bay 2 empty.
To save what data is left on my "good" disk, rather than going the linux recovery method, will this work?
Put my "good" disk in bay 1, with bay 2 either empty or with a blank disk.
Perform an OS reinstall.
Will the unit then "see" my "good" disk REALLY as bay 1 and proceed to sync the empty in bay 2 to (the remaining data from) bay 1?
Thank you.
- mdgm-ntgrJan 24, 2016NETGEAR Employee Retired
What you could do is delete the partitions of the new disk. Then when you boot a system it will see the new disk as the blank disk that needs to be added to the array, rather than your disk with data on it.
But really I would suggest rather than trying to fix this yourself that you use the support you paid for. Trying to fix problems like this yourself would increase the chances that you may lose your data.
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